Is anyone having delivery issues at LBA4? We have 2 pallets which went in with UPS partnered carrier and were scheduled for delivery on the 25th March still not showing as delivered.

I've raised a case about this and am getting nowhere. We've had subsequent pallets arrive into LBA4 in very good time and now checked into inventory, but there's no movement on this at all. Any suggestions?

Thanks

We use pallet track to send pallets to Amazon FBA. Yesterday our pallet to BHX4 was refused as they were at capacity. Tried sending another today but the only option was to send it to BHX4 again. Any idea's how to get round this and send to another FC?

This is the email from Pallet Track:

Amazon Fulfilment Centres in Coventry (BHX4) and Rugby (BHX5) are now also at capacity and unable to accept any more bookings. The current backlog at PGS Global (D071) exceeds 500 pallets for the two locations, and the delivery member has no space to accept more pallets until the backlog disperses and other book in appointments are released.

Deliveries to the two Amazon sites affected are suspended with immediate effect.

Amazon will not release additional slots, so based on the current backlog it is likely to take up to four weeks to clear. We will provide an update as soon as volumes subside, loads are delivered and future slots become available.

Freight destined for these Amazon sites must not be sent.

Consignments loaded in error and received at the hub will be returned to the originating member.

Amazon Coventry BHX4

Lyons Park

Sayer Drive

Coventry

CV5 9PF

Amazon Rugby BHX5

Unit 3 Waver Way

Rugby

CV23 0XF

Note: The two Amazon locations in Doncaster remain at capacity, therefore freight destined to LBA2 and LBA4 is still suspended and must not be sent.

Amazon Doncaster LBA2

Iport Avenue

Loversall

Doncaster

DN11 0BG

Amazon Doncaster LBA4

IP9 Toronto Way

Iport Avenue

Doncaster

DN11 0GU

Please ensure all customers are notified of this important information.

I sent a parcel over two weeks ago using UPS, it took a few days before Amazon accepted it at the fulfilment centre, but it was delivered on 4th July. On all the pages it says that small parcels are usually checked in within 4 days. It is now 10 days and still not checked in or receiving. Is this normal for Doncaster? I opened a case and was given the standard “we can’t expedite”, but it would be good to have some information about how long it is taking at LBA4 currently.