Invalid charge method

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_7wQvBXEkCx6OI

Invalid charge method

Hi,

My card expired I can't access my account because of this. It is asking me to update the verification method which I did for every site it has taken the £1 / 1 Euro for each country and says it is complete. However, it does not allow me access to the account.

I have contacted amazon support who advised me to wait 48 hours which I had already done before contacting them. So I completed the verification method again and waited another 48 hours but I am still getting the same issue.

The card meets all the requirements and was accepted previously it has just come to the end of its life. I have orders to send out but can't because of this issue. These orders are now late.

Can anyone offer any help or advice

thanks

Aroma obsession

25 views
5 replies
Tags:Billing
00
Reply
0 replies
user profile
Sarah_Amzn

Hello @Seller_7wQvBXEkCx6OI,

I'm Sarah with Amazon.

user profile
Seller_7wQvBXEkCx6OI
I have contacted amazon support
View post

Can you please share with me the case ID so I can take a look?

Kind regards,

Sarah.

00
Follow this discussion to be notified of new activity