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My Amazon New Seller Account deactivated after identity verification with the following reason,
Hello Seller,
After reviewing the information from your virtual identity verification, we believe or our controls identify that your account has been used to engage in deceptive, fraudulent, or illegal activity. As a result, your account will not be reactivated.
I have submitted all documents during interview. After identity verification my account deactivated . Amazon support team not responding properly . Any one can help me how i can activate my new seller account
Unfortunately there is no return from "fraudulent and illegal".
That could be many things: getting free products for reviews and ratings as a customer, too many returns and damaged returns as a customer, paying for ratings/reviews for you or other sellers, giving bad or good ratings to other sellers, getting or giving reviews or ratings from/to friends and family and from members of the same social media group, buying the stock of competitors, clicking the ads of other sellers, hijacking branded listings, edit listings that you didn't create, attempt to take over listings, forging documents, selling fake products on other's or your listing, introducing forbidden backend keywords in competitors listing aiming the deactivation of it, false counterfeit claims, insulting or talking bad to Amazon employees, using a seller account created by someone else..... and many more. Amazon will NOT reveal what you did do. Just know that the bots see ANY movement you do and you did the last years on internet.
It could also be that you hired a VA who is related to abusive behavior of other clients.
Did you apply for Brand Registry? Then the fraudulent activity could be also because of the abusive behavior of your attorney.
@Seller_taYgWt9MhFBNO
Hello there, my name is CR.
You have been notified in your performance notification on 7/30/2024. I realize this is not the information you were hoping for. Unfortunately, there is nothing further I am able to share here.
CR_Amazon