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How to contact Seller Support when you can’t log into your Seller Central account

If you experience any sign-in issues, try the following steps:

• Verify that you are using the correct email and password combination.
• Ensure that there are no extra spaces in your password. This can happen when you copy and paste your password.
• If you are prompted to enter a Two-Step Verification code, verify that you entered the most recent code you received; older codes will not work. For more information, see Two-Step Verification FAQ.
• Clear your browser cookies and cache or try logging in with a different browser or device.
• Use our Password assistance page to verify whether the email address you are using is the one registered in our system.
• Log on to Seller Central using your new email and password combination.

If these steps do not resolve the sign-in issue, please contact Seller Support using this form and describe the issue in detail.