Video is rejected for illegal content

Dear Amazon Support Team,

We recently submitted a product installation guide video for our brand, but it has been rejected multiple times with the reason "the video contains illegal content." Unfortunately, we have not received any specific details about what constitutes the "illegal content" in our video, despite reaching out to your support team several times.

To resolve this issue efficiently, could you kindly provide:

A clear explanation of what qualifies as "illegal content" in this context.

Specific timestamps or sections of our video that violate Amazon’s policies.

We want to ensure full compliance with your guidelines and would greatly appreciate your assistance in clarifying this matter. Please let us know if there’s a dedicated team or channel we should contact for further guidance.

Thank you for your time and support. We look forward to your response.

Video ID: 0e62367d3fcb4c639d6ce1daf66ffafd

Kind regards,

Pelsee