There was a problem We cannot find an account with that email address

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_57cgUhWxBmzkL

There was a problem We cannot find an account with that email address

I am being asked by Amazon Seller about an account that I no longer have access to. "We cannot find an account with that email address" I've already tested all my emails. Has anyone ever experienced this ?

79 views
9 replies
Tags:Account users, Deactivated
00
Reply
9 replies
user profile
Emet_Amazon

Hello @American_Gleam_Store,

Thank you for posting your concerns with your account.

I am being asked by Amazon Seller about an account that I no longer have access to.

You mentioned being asked about an account you longer have access to. Can you elaborate on what was being requested of you? I also wanted to inquire on why do you may not have access to the account. Did you at any point attempt to close your account as this in some situations may cause loss of access.

Due to my limited visibility into your account or information, we are limited to the information you provide here. I would advise when providing information to ensure that you remove personal information.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
user profile
Seller_4zBzdtgCyS9EI

you didn't by any chance close your buyer account or change your e-mail there?

20
Follow this discussion to be notified of new activity