Does Amazon really send automatically review request to buyers after transaction?
Hello, I don't want to violate any rule as an amazon seller, but I'm no sure if Amazon really send the review requests. I buy almost everything I need on amazon I have never received a review request directly from amazon, when I open the order the option to request a review is active but I'm afraid to do it because it's supposed that amazon can penalize you if you do that. Anyone having the same issue? Thanks
2 replies
Seller_Hi7wbO2Kbo6bl
The link supplied on the order detail page -- the "request a review" link is the only safe, approved way to request a review. It will request both product review and seller feedback.
Amazon declares they send out requests. Mostly they don't. Doesn't matter -- the link is okay to use.
SEAmod
Hi @Seller_rHAsvanIOq55C
Amazon sellers can request product reviews from customers. I am linking you to the information in the help pages.
As @Seller_Hi7wbO2Kbo6blsaid, that help page says that Amazon requests reviews, however, as a buyer myself I don't recall seeing any such request when I order from a third party seller.
Susan
