Parcel2Go/DHL tracking issue
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Seller_L4GKW4snQfD1j

Parcel2Go/DHL tracking issue

Hi, has anyone used the DHL service through Parcel2Go?
I recently sent four items and used a tracking code from the labels which was accepted by Amazon at the time of sending but apparently they were not recognised which had resulted in a lower ‘valid tracking rate’.
I can’t see any number on the labels that can be used for correct tracking.
Anyone else experienced the same issue?

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Tags:Royal Mail, Shipping labels
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Seller_lljyzgTxr5fgI
In reply to: Seller_L4GKW4snQfD1j’s post

We use them quite often. Have you entered the correct number? The correct one is the Consignment Number., not any under the barcodes. This is the one you use on DHL website to track the delivery. All other numbers should be ignored, including the P2G one.

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Seller_sFEUMUfeW5484
In reply to: Seller_L4GKW4snQfD1j’s post

What carrier name did you input into the shipment on Amazon?

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Seller_L4GKW4snQfD1j
In reply to: Seller_L4GKW4snQfD1j’s post

Thanks guy’s much appreciated!

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Seller_L4GKW4snQfD1j
In reply to: Seller_L4GKW4snQfD1j’s post

Well I have a SS ticket pending where I sent screenshots of all the tracking info.
I will let you know how I get on.
Quick question for Inspire_Ministries… how easy was the Parcel2Go integration and is it any advantage other than time to do it this way?

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