Account deactivation
My account has been deactivated due to the reason that payment verification failed. The payment method I used was wise business and the document provided was the bank statement. It was a genuine and original statement downloaded directly from the application itself. Could somebody please help me under why Amazon has not validated my account I have appealed numerous times but no use.
Seller_DROodOAYHftnc
As far as I know, Wise is not on Amazon’s acceptable list.
Seller_D59sukg3PflcJ
Hi @Blue_Rhines_Ltd
This is Aksh from Amazon, here to assist you with your concerns.
For a more detailed understanding of the issue, we request you to kindly provide us a background as well as the first and the last snapshots/screenshots of the emails received in your seller central performance notifications about the issue in hand and the marketplace you’re referring to, so that we can guide you better.
Kindly feel free to post on the same thread for any further assistance.
Regards,
Aksh.
Seller_7k8HaWOyKA5rI
Hi Akash,
Thank you for reaching out to help.
I had been asked to provide the documents for Payment verification. I provided the original downloaded bank statement for the deposit method. The documents were genuine and accurate. I am attaching screenshots of the issues mentioned in the Performance notification. Please check at your end to know where the issue originates from.
I replaced the deposit method and the system verifies the deposit method. Please check where is the issue.
