Your Amazon.com.be account has been deactivated because of Belgium VAT?
I received this email from Amazon about my Belgium Amazon account being deactivated but I have never sold any products to Belgium. I do not have an Amazon Belgium account and when I click on the dropdown of Amazon country accounts I only have USA, Canada, Japan and Mexico.
Your Amazon.com.be seller account has been deactivated and your listings have been removed. Please continue to ship open orders and respond to buyer inquiries to avoid further impact to your account.
Funds will not be transferred to you but will stay in your account for up to 90 days to settle any outstanding transactions such as returns, A-to-z Guarantee claims, or inventory removal costs.
We leveraged a combination of automated means and expert human review to identify this issue and make this decision.
Why did this happen?
We took this action because you failed to provide your Belgian VAT Registration Number (VRN) or provide confirmation in the https://sellercentral.amazon.com/tax-compliance-page/be-acknowledgement-page .
As required by the new Belgian VAT legislation, if you fulfil goods from outside of the EU directly to customer in Belgium, there may be a requirement to register for VAT in Belgium where the Selling Partner is declared as the Importer of Record for customs purposes and the customer is purchasing on a B2C basis where the value of the consignment is above €150
You have been identified as making sales to Belgian customers that may result in a VAT registration requirement in Belgium under the new legislation. Amazon, as a marketplace operator, must collect either a Belgian VAT Registration Number or a confirmation from you that this is not applicable. Learn more about your Tax obligations in Belgium here...
I see that this happened to another Amazon Seller @Seller_TZKEXpYtDA1xL (great name by the way) in this discussion where Amazon rep @LeviDylan_Amazon . Can I get some help with this please?
https://sellercentral.amazon.com/seller-forums/discussions/t/079ed3dc-58ab-4aa9-9409-fef621fc451c
10 replies
Seller_rI7BZIczK8iAC
QUOTE AGAIN NOT WORKING.
"You have been identified as making sales to Belgian customers"
You sold something to a Belgian customer and therefor you must request a Belgian VAT number. Somewhere in seller central you can deactivate sales to customers outside of USA, do this now for the future. But now you have no choice, request such a VAT number from the Belgian VAT authority. And yes, you have to search this sale and pay VAT to the Belgian governement....
April_Amazon
Hello @Seller_cu9Sb50RbSCNO,
Thank you for sharing the Performance Notification from the US store. With the help of an internal team, I was able to review your information.
What I could identify is you do have the US, CA and MX that are active and Japan that is not active. You also have other stores that are not linked together.
- Thank you @Seller_rI7BZIczK8iAC for your guidance: "You sold something to a Belgian customer and therefor you must request a Belgian VAT number. Somewhere in seller central you can deactivate sales to customers outside of USA, do this now for the future. But now you have no choice, request such a VAT number from the Belgian VAT authority. And yes, you have to search this sale and pay VAT to the Belgian governement...."
Please review these help pages: Amazon Global Selling also review: New Sell Globally experience FAQ
I strongly suggest you open Amazon Global Selling and attempt to access each one if the European Stores. They may not be unified, and that is why you do not see them in your drop down.
I can definitely see how this would be confusing and frustrating for you. I am going to guide you back to the performance notification as it does provide some links to guide you to the correct store. I believe you may need to request the VAT number for the Belgium store. I encourage you to complete this as that store being deactivated can affect your other working stores. Please follow the guidance in the Performance Notification to reactivate the Belgium Store.
After this is corrected, you may want to reach out to Seller Support and explain you wish to correctly close the other stores you are not selling in.
I am very interested in the resolution for this issue. Please keep me informed of your progress in resolving this issue. It is not a common occurrence and I want to make sure you are able to take care of this by following the Performance Notification directions.
I look forward to your response. Thank you for reaching out on the Forums.
April
