payment verification CS01 Documents getting rejected repeatedly
I am seeking assistance regarding an issue with my account. I have submitted a CS01 form; however, no information appears on the document. I have also provided all relevant documents filed with Companies House, including the most recent CS01, PSC01, and an official letter from my accountant, but these have been repeatedly rejected.
The reason given is that the share allotment document provided is not the most recently filed. However, I have already submitted the latest version available on Companies House.
I have been trading on Amazon for over three years without any previous issues. I am the sole director of the company, and all company information is up to date and publicly available on Companies House.
Could you please clarify why my documents are being declined and why my account has been deactivated?
payment verification CS01 Documents getting rejected repeatedly
I am seeking assistance regarding an issue with my account. I have submitted a CS01 form; however, no information appears on the document. I have also provided all relevant documents filed with Companies House, including the most recent CS01, PSC01, and an official letter from my accountant, but these have been repeatedly rejected.
The reason given is that the share allotment document provided is not the most recently filed. However, I have already submitted the latest version available on Companies House.
I have been trading on Amazon for over three years without any previous issues. I am the sole director of the company, and all company information is up to date and publicly available on Companies House.
Could you please clarify why my documents are being declined and why my account has been deactivated?
5 replies
Casey_Amazon
Good morning @Seller_d3YtsvKgBLYhf,
I hope you are doing well.
I am seeking assistance regarding an issue with my account. I have submitted a CS01 form; however, no information appears on the document. I have also provided all relevant documents filed with Companies House, including the most recent CS01, PSC01, and an official letter from my accountant, but these have been repeatedly rejected.
The reason given is that the share allotment document provided is not the most recently filed. However, I have already submitted the latest version available on Companies House.
I have been trading on Amazon for over three years without any previous issues. I am the sole director of the company, and all company information is up to date and publicly available on Companies House.
Could you please clarify why my documents are being declined and why my account has been deactivated?
Thank you for reaching out about your payment verification concern. I completely understand how this process can feel frustrating, and I'm happy to help provide assistance.
To get this reviewed by the appropriate team, please provide the following information:
- Case ID
Once I have this information, I'll promptly forward it for review. While I'm unable to provide a specific timeline for completion, please know that I'll stay in close contact with the team and will update this thread as soon as I hear back.
In the interim, please don't hesitate to reach out if you have any additional questions. The seller forums community and I are here to support you every step of the way.
I look forward to hearing from you!
Kind regards,
Casey
