Buyer gives incorrect postcode on address

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Seller_JIfFwmpEsbJPI

Buyer gives incorrect postcode on address

The postcode they gave is in a completely different part of Middlesboro their city. Then when I search their street name, Number & locality on google the address comes up as being in stockton-on -tees but is that near Middlesboro? Even if the address is correct the postcode if def wrong. It's quite an expensive record LP they ordered I don't want to lose it. & I cannot afford to lose the postage price. I could msg them but buyers hardly ever reply. I cannot find the correct postcode & shouldn't have to anyway

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3 replies
Tags:Cancelled order, Royal Mail, Shipping
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Seller_ZVAz3d5lZuGid

Yes, Stockton -on-tees is near Middlesbrough - google it and search on a map and you will see ! Personally I would message the customer, and ask them to confirm their address. If you google the street name and number you can find the correct postcode. If it is expensive, then send it via a tracked method.

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Seller_FQHkqHJI5SqTh

Surely you can use RM's Postcode Finder to find the correct postcode.

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