Can't see 'Vital Info' tab
I was asked to change my product category by Amazon, and I've lots of advice and communication about changing things under the VITAL INFO and also this for example:
Select “Product Identity” and fill in the required information in “Recommended Browse Nodes/Item Type Keyword”
**If not found:**
* Toggle the “Advanced View”
The Vital Info tab is missing , as is PRODUCT IDENTITY and ADVANCED VIEW
I am being sent the same advice several times no over several days but I don't understand why my page doesn't show ANY of these?
Any ideas? Why do I not see Product Identity on my interface at all? This is on any of my products.
9 replies
Seller_ZVAz3d5lZuGid
On your inventory page, click on edit (at the right), and then on the left, do you have the 'All attributes' button ticked ?
Seller_RAXEWLxQ2dbmN
The publication date is well in the future (25 Mar. 2025) , according to the product page:
https://www.amazon.co.uk/Emma-Ewan-Morrison/dp/1914090950
You cannot list books that are not yet published as far as I know.
When you say you were 'asked to change my product category by Amazon', who/what at Amazon asked you? Was it seller support (SS)?
I am not a publisher so I'm not sure of the niceties but selling as a 3rd party is different to selling as a publisher/'brand' and Amazon SS are mostly clueless.
Sarah_Amzn
Hello @Seller_uBCjtl5FMMsSH,
I'm Sarah with Amazon.
Were you able to identify the problem with your listing?
@Seller_RAXEWLxQ2dbmN is making a good point, did you had the chance to check on this?
Kind regards,
Sarah.
