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Seller_tAPzut4DmiXHV

All listings suspended, ID successfully verified, 10 year seller, bug in system?

Last week our withdrawals were stopped as pending ID verification. On Friday we get an email to say we have sucessfully been verified and funds were accessable again. Now since Saturday all our listings have been suspended. There are no reasons on our account. Seller support say our account is all in good standing and active. But it isn't. In account health at the bottom it says "Funds are held because you have not completed the identity verification process." however I click through and it says "Verification Completed Successfully" and all is Green. I think this might be a glitch. We have lost 2 days of sales this weekend with 75% of our business relying on Amazon.

Any help would be very much appreciated!

Active cases with no solution / response: 11566561592 and 11570569942

Can you help? @Danny_Amazon @Ezra_Amazon @Spencer_Amazon @Julia_Amzn @Abella_Amazon I see you have helped people in similar positions before.

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Tags:Account Health, Deactivated
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Seller_tAPzut4DmiXHV

All listings suspended, ID successfully verified, 10 year seller, bug in system?

Last week our withdrawals were stopped as pending ID verification. On Friday we get an email to say we have sucessfully been verified and funds were accessable again. Now since Saturday all our listings have been suspended. There are no reasons on our account. Seller support say our account is all in good standing and active. But it isn't. In account health at the bottom it says "Funds are held because you have not completed the identity verification process." however I click through and it says "Verification Completed Successfully" and all is Green. I think this might be a glitch. We have lost 2 days of sales this weekend with 75% of our business relying on Amazon.

Any help would be very much appreciated!

Active cases with no solution / response: 11566561592 and 11570569942

Can you help? @Danny_Amazon @Ezra_Amazon @Spencer_Amazon @Julia_Amzn @Abella_Amazon I see you have helped people in similar positions before.

Tags:Account Health, Deactivated
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Spencer_Amazon

Hello @Seller_tAPzut4DmiXHV,

I checked with our partner team and your listings are active again and orders are pending. Can you please confirm?

Regards, Spencer

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Seller_tAPzut4DmiXHV

All listings suspended, ID successfully verified, 10 year seller, bug in system?

Last week our withdrawals were stopped as pending ID verification. On Friday we get an email to say we have sucessfully been verified and funds were accessable again. Now since Saturday all our listings have been suspended. There are no reasons on our account. Seller support say our account is all in good standing and active. But it isn't. In account health at the bottom it says "Funds are held because you have not completed the identity verification process." however I click through and it says "Verification Completed Successfully" and all is Green. I think this might be a glitch. We have lost 2 days of sales this weekend with 75% of our business relying on Amazon.

Any help would be very much appreciated!

Active cases with no solution / response: 11566561592 and 11570569942

Can you help? @Danny_Amazon @Ezra_Amazon @Spencer_Amazon @Julia_Amzn @Abella_Amazon I see you have helped people in similar positions before.

36 views
3 replies
Tags:Account Health, Deactivated
00
Reply
user profile
Seller_tAPzut4DmiXHV

All listings suspended, ID successfully verified, 10 year seller, bug in system?

Last week our withdrawals were stopped as pending ID verification. On Friday we get an email to say we have sucessfully been verified and funds were accessable again. Now since Saturday all our listings have been suspended. There are no reasons on our account. Seller support say our account is all in good standing and active. But it isn't. In account health at the bottom it says "Funds are held because you have not completed the identity verification process." however I click through and it says "Verification Completed Successfully" and all is Green. I think this might be a glitch. We have lost 2 days of sales this weekend with 75% of our business relying on Amazon.

Any help would be very much appreciated!

Active cases with no solution / response: 11566561592 and 11570569942

Can you help? @Danny_Amazon @Ezra_Amazon @Spencer_Amazon @Julia_Amzn @Abella_Amazon I see you have helped people in similar positions before.

Tags:Account Health, Deactivated
00
36 views
3 replies
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All listings suspended, ID successfully verified, 10 year seller, bug in system?

by Seller_tAPzut4DmiXHV

Last week our withdrawals were stopped as pending ID verification. On Friday we get an email to say we have sucessfully been verified and funds were accessable again. Now since Saturday all our listings have been suspended. There are no reasons on our account. Seller support say our account is all in good standing and active. But it isn't. In account health at the bottom it says "Funds are held because you have not completed the identity verification process." however I click through and it says "Verification Completed Successfully" and all is Green. I think this might be a glitch. We have lost 2 days of sales this weekend with 75% of our business relying on Amazon.

Any help would be very much appreciated!

Active cases with no solution / response: 11566561592 and 11570569942

Can you help? @Danny_Amazon @Ezra_Amazon @Spencer_Amazon @Julia_Amzn @Abella_Amazon I see you have helped people in similar positions before.

Tags:Account Health, Deactivated
00
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Spencer_Amazon

Hello @Seller_tAPzut4DmiXHV,

I checked with our partner team and your listings are active again and orders are pending. Can you please confirm?

Regards, Spencer

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Spencer_Amazon

Hello @Seller_tAPzut4DmiXHV,

I checked with our partner team and your listings are active again and orders are pending. Can you please confirm?

Regards, Spencer

00
user profile
Spencer_Amazon

Hello @Seller_tAPzut4DmiXHV,

I checked with our partner team and your listings are active again and orders are pending. Can you please confirm?

Regards, Spencer

00
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