main product image keeps getting deleted
anyone know why my primary image (on any listing) keeps getting deleted? I upload it, no problem, with 4/5 other images.
then amazon deletes it.
then amazon complains that the listing is incomplete because the main image (that they deleted) is missing, and supress the listing.
main image adheres to all requirements. i have to dance this silly little dance of re-editing the listing twice over 24 hours to get the primary image to stick!
am i missing something?
2 replies
JiAlex_Amazon
Hello @Seller_7SRPnjkIjK3w6
Following on your post. For this type of situations, our advice will be for you to reach out our support channel, sometimes happen the image do not meet the requirements. Here is help page that could provide you more information about main product image requirement.
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
