Brand Name has been changed by somebody.
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Seller_xOAg1CcDtEiUe

Brand Name has been changed by somebody.

We created two listings and have been selling them for a long time. We are authorized seller of the products. Today the brand names were suddenly changed. I contacted Seller Support and requested that they restore the original brand names, but they were unable to do so. They recommended creating a new listing with the original brand name, but this would result in losing all the feedback. Unfortunately, I didn't complete the brand registry for these products.

How can I restore the original brand names for the hijacked listings?

Complaint ID: 16930887621

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Manage your brand
Tags:Brand Registry, Intellectual property infringements, Transparency
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Jim_Amazon
In reply to: Seller_xOAg1CcDtEiUe’s post

Hi there @Seller_xOAg1CcDtEiUe

Thank you for attaching ID information for me to look into! I've gone ahead and escalated this issue to the proper team so they can begin working on it. I'll update you once I hear back.

-Jim

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