Amazon giving incorrect shipping address
The address what buyer gave to Amazon is NOT the same address that Amazon gave the shipping address to the seller. Amazon drop the Street Address on the shipping address to the seller. Amazon has a program problem of giving the INCORRECT buyer address to the seller. Please refund the buyer in full. This has nothing to do with me. Amazon states that you have to ship to the address that Amazon provided.
The buyer provided a correct street address to Amazon but Amazon provided NO STREET Address to the seller.
4 replies
Seller_aV1Bh32hE0KND
Amazon removes the street number and address on all orders after 14 days to protect the buyer's privacy. You can check your past shipped orders and will see none of them have the street address anymore.
Danika_Amazon
HI @Seller_fSfEqRsgXmdDKthanks for reaching out. I'm Danika from the Community Manager team.
@Medic has given you correct advice--Amazon does remove the address after an order to protect the buyer's privacy. I believe that's what you're asking about in your question.
If I've missed something or you have additional questions, please feel free to "@" me here and I'll be happy to help.
Thanks again,
- Danika
Seller_fSfEqRsgXmdDK
There was no Street address on day one. Amazon should not have placed an order that had two line address. The order should not have been taken with incomplete address. The buyer did not see their mistake. The order has to be ship with that incomplete address. Now the buyer can A&Z and seller will have to pay.
