Sending International Parcel by RM Tracked & Signed

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Seller_qHzcAWcsPVCfg

Sending International Parcel by RM Tracked & Signed

How do you manually ship this kind of package.
Either when the C&D / Amazon system messes up, or you buy the postage at a Post Office, I would need to ship manually.

There are no International Options whatsoever in the Service Options pop up box when I choose Royal Mail as the Carrier.

Am I doing something wrong or is Amazon at it again ? Can you help?

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Tags:Packaging, Royal Mail
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Seller_DROodOAYHftnc

Haven’t done one for a while, but there is an ‘International’ option somewhere - try ‘Other’ in the second box, might be there (can’t quite remember !).
Then type in the delivery service you are using.

Remember VTR is irrelevant for overseas shipping.

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Seller_qHzcAWcsPVCfg

Thx for the advice - Thats what I have been doing.
I should have been clearer - I can work around like this, just disappointed AMZ have not seen fit to fix this properly.

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Seller_qHzcAWcsPVCfg

Still not fixed.

Fr & De still do not get marked shipped (confirmed shipped) when the Click & Drop system supposedly passes over the information.

Neither Amazon nor Royal Mail can see any cause of this. With Amazon it is not surprising as the rep who called me was a complete amazombie and the team he passed it on to wrote to me in a case saying …
As per your email, I understand that you have concern regarding buy shipping.
In this regard, I’d like to inform you that Order 405-*******is already confirmed,
If you are getting error when trying to confirm shipping via Buy Shipping then please provide screenshot of the error.

what a pair of zombies !

In the phone call I was asked “How do you ship these orders, do you go to the post office or does Royal Mail collect?”
I replied "what on earth has that got to do with the electronic data not syncing on your site?
He couldn’t answer and his eastern accent mumble became even more incoherent.

Anyone else ever had this problem re confirming shipping?

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