What is condition "new, new"
My listing condition keeps changing from "new" to "new, new". I then get an error message because of this "The value specified is invalid." Why is this happening?? My listing will not go live with this error and customer chat support was no help. They said it is a coding error and to delete and relist. Didn't help.
2 replies
Cooper_Amazon
Good Evening @Seller_9P4m9xgKkv5y0,
I wanted to reach out to you to let you know I have escalated the information you have shared on the forums along with your most recent CASE IDs you worked on with support in regards to your listing condition changing. The team will review the collection of information and provide us an update within the next few business days. Until then, have a lovely rest of the week and take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_9P4m9xgKkv5y0,
The partner team got back to me letting me know that the listing you were having trouble adding due to the conditions error you were seeing is now in your inventory and there's an available offer on detail page. Glad to hear everything worked out.
Please let us know if you run into this issue again and I'd be happy to review it once more. Hope you have a marvelous Monday! 🎉
Cheers, Cooper_Amazon
