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I need help. I really don't have any other options
The account was restricted because the payment information could not be verified. Please help me remove the restriction and verify the credit card.
“ Verification Failed
We have failed to verify the information that you have provided. If you have further questions, please contact Seller Support/Selling Partner Support.”
Other cases told me that a verification notification was sent to me in August 2022, but I did not receive it, and there was no performance notification or email address. Moreover, the account was registered in October 2022, so I have reason to suspect that the account was restricted by mistake.
I need help！ I really don't have any other options！
4 replies
Seller_ZVAz3d5lZuGid
This is a duplicate thread of your previous one:
https://sellercentral.amazon.co.uk/seller-forums/discussions/t/e15fccf4-3297-4aca-8d22-2ae14ce0cbc9?postId=e15fccf4-3297-4aca-8d22-2ae14ce0cbc9 - which is against forum guidelines.
None of us here can remove the restriction - we are all just other sellers. Amazon rarely make a mistake about deactivations/restrictions. You need to try and fine the email from August 2022
Julia_Amzn
Hello @Seller_NQESIbPYkpLQA, thank you for posting. I will close this thread as it's a duplicate of your original one: Your account has been deactivated. @Seller_ZVAz3d5lZuGid, thank you for pointing this out.
Regarding the credit card verification, please review thecredit/debit card requirements in our Help Pages.
I hope this helps!
Julia.
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