Can't close account - Amazon refuses to release Account Reserve Level Funds.
Hello,
Can anyone explain how this is fixed.
I want to close my Amazon account but are unable and the case process is just a consistent stream of AI related reponseses. I am at my wits end and CAN"T wait to leave this Amazon life behind.
To confirm. High Vitality Ltd (my amazon account) has no ongoing A-Z claims, unresolved chargebacks or warnings. Our account health is good and we have not taken new orders in several months.
There is a good portion of money left in my UK and EU accounts that I want disbursed but I am unable to get any sense or direction how to do this.
Can anyone shed some light?
Is there a phone number for Seller Support?
Regards
2 replies
Seller_RlZVPg3d6ZUGP
This issue is probably that your company is already in liquidation
Sakura_Amazon_
Hello @Seller_elv0QDvKEsdjD,
This is Sakura from Amazon. Welcome to the Seller Forums.
Was your account deactivated? In this case, you would not be able to close it. Could you share the case ID that you mentioned?
Regards,
Sakura