Discrepancy between payments and sales
Anyone else showing an unexplained discrepancy between payments and sales??
For this payment period, Nov 27th-Current, there is about a $8800 discrepancy between my "Ordered Product Sales" (on my Sales Dashboard) and my "Product Charges" (on my Payments Dashboard). I only have $615 of deferred transaction revenue during this period so I don't think that is the cause.
Case ID: 16806032341
@Connor_Amazon - It looks like other sellers are experiencing this issue, do you know what the issue/result was?
https://sellercentral.amazon.com/seller-forums/discussions/t/ea1259c3-b7b1-4f13-ae4b-a6b578889cbb
3 replies
Connor_Amazon
Hi @Seller_v9CJTWgM12hzu
Connor from Amazon here, thanks for your question.
I do see that a member of our support team looked into your account and concern via case 16806032341. Please review their latest response for additional details about your question.
Best,
Connor
Seller_Kdb0CcNVHtoFu
I have the same problem, I have open cases and they say it was transferred but I never received a response. my discrepancy is around $30000 between the end of October and the beginning of November.
Did you get a response.
