How to Create Removal order for reserved inventory when my account is suspended?
My amazon account is deactivated due to product authenticity complaint. and amazon will removed all of my listing.
but one of my products all units is in reserved status and amazon will not allow me to create that product removal order.
Can anyone suggest me. how to create the removal order for that asin.
after 60 days amazon will dispose of my all units if i did not create the removal order.
27 replies
Seller_4zBzdtgCyS9EI
You wont get any inventory back or money paid without to resolve an IP complaint.
Seller_kIukTwdhvntAp
As @Just_for_Play says the inventory and any money is stuck.
You need to realize when Amazon hits you with a product authenticity complaint everything is now suspected to be counterfeit and/or the proceeds from IP/counterfeit sales.
ALL of it is confiscated. There are actual laws on the books that prohibit release of such tainted merchandise and money.
Yours was probably only because you did not have written authorization to sell the products and the BRAND complained. It could be worse if you imported items and got caught.
Imagine how much is seized by the CBP every year as shown here --
'U.S. Customs and Border Protection (CBP) and U.S. Immigration and Customs Enforcement (ICE)-Homeland Security Investigation (HSI) seized 20,812 shipments containing goods that violated Intellectual Property Rights (IPR) in Fiscal Year (FY) 2022, which equates to nearly 25 million counterfeit goods.
Seller_TvaTXH61RRGLO
You can not create an order for the items that are reserved. In order to be able to remove it you need to prove they are authentic.
Seller_WtOwWhtSrFjva
When it is in reserve you cannot remove it.
Seller_pkKeBp978vorA
Hi,
You can't do anything with this inventory .Further to add this you can get in touch with amazon seller support.
Thanks
Seller_iobipI6xASRkh
Just in case, set up your auto removal to be shipped back to you. That way if you do get the compliance resolved before the deadline, any remaining inventory will go to you.
Seller_SJRMV3s4mNrFA
All your inventory now belongs to Amazon. They won't even send you a thank you.
Seller_Sram36TnVt73c
write a plan of action in which you agree to recall all FBA inventory for audit.
That's what I had to do in 2015 or so.
And guess what? I got a lot of comingled media from other sellers....that's not supposed to happen....kinda makes you wonder how Amazon can hold any seller responsible for an inauthenticity complaint when inventory is swapped by them.
