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Just Signed up to EFN but listings not showing

by Seller_DgPtm9UL3FLLv

Hi folks

So we are new to EFN. We are now fully enrolled with cross-border settings amended

I have listings in the FR Marketplace and UK under the same SKU but the listing is still showing Out of Stock in the FR Marketplace. I also have stock in UK FC’s

What am i missing?

Tags: Listings, SKU
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Seller_7VbclcPFFRTnc
In reply to: Seller_DgPtm9UL3FLLv’s post

Few possibilities

Are you checking with a French address ?
Have you checked your fr account is up and running

Have you used the tool checker to see why your asins are not eligible for efn ?

Have you also read the help pages on EPR in France?

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Winston_Amazon
In reply to: Seller_DgPtm9UL3FLLv’s post

Hey @CampervanBits,

Are your listings showing now?

Regards,
Winston

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Seller_fdqioeh1pDI7V
In reply to: Seller_DgPtm9UL3FLLv’s post

Thanks, I have had a look at the handbook and the words needle and haystack spring to mind. In essence, the process is the same. The only difference being the EU customer has visibility of our products on Amazon.IT, Amazon.DE etc as opposed to Amazon.co.uk. I can’t see why there can be any restrictions when Amazon have already fulfilled orders through UK FC’s

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Seller_fdqioeh1pDI7V
In reply to: Seller_DgPtm9UL3FLLv’s post

You’re a legend. Many thanks.

Looks like we will have to keep an eye on this one and see when (if) this changes.

Many thanks. Won’t get the 50+ hrs back I have spent going round in circles with SC ‘help’ but atleast have some closure. Thanks again

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