Hello

We currently use Shipstation to generate our shipping labels. We have just recently added Amazon Buy Shipping as a carrier on Shipstation. However, we cannot create any Buy Shipping labels due to the following error code:

Requested shipping service was not in the list of eligible shipping services returned by Amazon for this order. (Generic). (400, a82d7aff-e7d3-4cf3-8c44-bb765f7b8d1f)

Neither Shipstation or Amazon have the answers. We have accepted all T&Cs on both sides with no success.

Anyone else have this issue or have a workaround?

Anyone else having issues with Buy Shipping this morning or just us?

Buy shipping in bulk keeps cancelling the labels if it produces any and buy shipping individually just keeps erroring.

Any fixes?

is anyone having any issues with the buy shipping platform today? i am unabke to purchase labels in bulk or individually. raised a case with Amazon's internal team but i just get a reply saying they will reply when they have more information.

just curious to see if this is a mass issue on Amazon.