Hi @Seller_mIRnuhdx7l5sN@Seller_XUNeUuvrQDpgP

I hope this message finds you well

Id like to cancel some of the FBA orders that have bend placed on my store. The customers have ordered 99 units in one order due to a price error.

The Order IDs: 026-3923676-8258716, 205-7108179-1753100, 203-8801020-1197952, 203-1876140-9095505, 202-2650671-8369964, 206-4272814-1009929 and

204-7793222-8807533

Please cancel this orders I tried to contact seller support but they didn’t helped me at all

Our business will go bust if we don’t manage to cancel this orders it will result in a big loss

Thank you in advance

"Amazon.[fr] - Possible Pricing Error for ASIN [B08Y97DMT6]

..........

Also cancel the incorrectly placed orders if any."

The result was to be listed an item from an average 60+ euros for only 2,00 euros giving me back 3 a-z and 7 negative feedbacks, with buyers demanding their orders. When we add a orice to gain profit, amazon cutting this out with "potential high price error", no that the listing had a 97,2% discount why you didn't cut it automatically and you let this unresponsible mistake?

What amazon did about that? N O T H I N G!!!!

Their ridiculous reply is: we understand you want to remove a negative feedback.!!!!

No you fools, i want you, like you sent the message of pricing error, contact your buyers and cancel your orders internally and all the related consequences your mistake has for my account.

From 100% feedback and no defect at all, in 20 minutes i deactivated my account.

Fellow Sellers,

I’m facing a critical situation and urgently need your advice - support.

What Happened:

Pricing Error: Listed my £599 product at £10 for 1 minute (in order to see difference in amazon fees).

Bot Exploitation: 30 units bought instantly, likely by bots.

Support Failure: Account manager promised cancellations, but 18/30 orders have shipped.

Financial Loss: £17,700+ at stake, threatening my small business and family (newborn twins).*

Actions Taken:

Immediate price correction.

Refunded Payment Complete orders (no guarantee of cancellation).

Escalated to Seller Support, Account Manager, and the Jeff email which is apparently a line to executives.

Amazon’s Contradiction:

Account Manager: “Orders will be cancelled” (see screenshot).

Reality: Shipments continue, support unresponsive.*

Questions for the Community:

Has anyone successfully cancelled orders after a pricing error? How?

How do I escalate this when Amazon’s systems keep failing?

Are bots exploiting pricing errors a known issue?*

Screenshots Attached:

Account manager’s cancellation promise.

Shipment confirmations post-assurance.*

This is a systemic failure. If Amazon won’t protect sellers from bot exploitation, what’s next? Please share your insights or similar experiences. #PricingError #AmazonFail