My Amazon seller account has been deactivated, and I'm reaching a breaking point. Despite providing multiple utility bills (gas, electric, and phone) that clearly match my seller profile information, Amazon repeatedly rejects them without explanation

This feels like a deliberate tactic to frustrate legitimate sellers. I'm a hard-working individual, and this lack of transparency and communication from Amazon is unacceptable. Is it even legal for them to deactivate accounts without providing clear reasons?

Can someone advise how I can contact Amazon's KYC team to resolve this issue? There's NO options to contact the customer team from my account. Can anyone provide guidance on how to escalate this matter and get my account reactivated?

I am sole trader based in the UK. I've had an amazon seller account for over 2 years (FBM) but just this week I decided to go for FBA and yesterday I went from individual seller account to professional. What's my surprise when my account got deactivated! If I had known, I wouldn't have made any changes :(

Now, in order to reactivate it I need to submit utility bills and I don't have anything to submit. I am tenant, and the landlord is who pays for the bills. What should I do?

Hello,

I created new seller account on UK Ltd detail in Amazon.co.uk marketplace but next day I received email from Amazon US marketplace that

"Hello, Your Amazon.com seller account has been deactivated, and your listings have been removed. Ship any open orders to avoid further impact on your account. After 90 days of receiving this notification, you may request a fund disbursement by contacting .We will conduct a separate investigation to evaluate your account, and if we find that you have engaged in deceptive, fraudulent, or illegal activity, abused our system, or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all of the funds in your account.

Why is this happening?

We were unable to verify information related to your seller account or did not receive any new information regarding your listings or selling history.

Then I provided utility bill and company documents and they rejected and sent email to me

"Hello,

We received your submission but we are unable to reactivate your account. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store.

Why is this happening?

Your Amazon seller account has been deactivated in accordance with section 3 of Amazon Business Solutions Agreement.

We may not respond to further emails about this issue.

Amazon.com

I'm much worried, I don't know what's I need to do now what's thing Amazon asked to me My utility bill and Company documents are authentic and same to same information whose I put on Amazon during creation. I request you to please guide me what can I do?

@Seller_iTgjdgiRqiPsn@Seller_DNQGSsdC7DccM@Seller_TSXM2A5nxWSuH@Seller_XUNeUuvrQDpgP