invalid charge method > succesful verification > invalid charge method
Hi all, we tried two cards, non pre-paid, and with both we get stuck at the "invalid charge method" step:
NCID: AYGWA9BDIIZI1 ZCID: A2EK70BYXU0BZA PAID: A2K645B62CXGK2 MCID: A2EK70BYXU0BZA MKID: A1F83G8C2ARO7P When: Jul 16, 2024 10:51:56 AM
If we try and verify the cards, it seems to work:
But then, if I try to appeal to unblock the account, I'm back again to "invalid charge method".
Meanwhile, our account has been blocked and I can't appeal as the charge method is invalid.
The bank can't see anything on their end.
I already checked here and everything seems correct:
https://sellercentral.amazon.co.uk/help/hub/reference/GUQLF3C3HXXXERLC
Could you please help?
Cheers,
Pietro
34 replies
Seller_N8sdIVWmCyj2a
this is the exact problem I’ve had for 2 months now, please check this post you can see me and other sellers have the same issue.
Julia_Amzn
Hello Pietro,
Thank you for reaching out.
Did you address this issue to the Seller Support? If yes, would you mind sharing a case ID?
Thank you,
Julia.
