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I have an Amazon North America Handmade account but I entered the wrong information for the UK new account setup.
Hi All,
I had opened the United Kingdom new seller account in error from the Global Selling page with misunderstood information on 21 September. We are a verified North America handmade seller by Amazon.com.
I followed the steps incorrectly, I should have said extend since I have a verified amazon.com handmade account, but I said create a new account and I misunderstood what they wanted me to do when creating an Amazon UK (European) account and added my mother's information (We work together). And now I'm stuck on the setup part. I've asked for permission to resolve this situation with Amazon support many times but to no avail.
I would like to apply to close the Amazon Europe marketplace that was opened in error. Unfortunately, there is no option for me to do this. I would like to recreate the account with the correct information.
I provided all the information with pictures but no one solved my problem. I am stuck, I keep getting atomic replies. And none of the replies you sent are my solution.
3 replies
Seller_ZVAz3d5lZuGid
.. none of the replies you sent are my solution.
This isn't seller support, so we are not the ones sending out the replies/solutions ! - this is a forum of of other sellers. I am thinking you may end up with some problems as they may link the two accounts, especially if they have the same log-in, email bank details etc. I am not sure that you can close the EU marketplace, it would need to be put on holiday setting, and to start over again the accounts would be linked.
Simon_Amazon
Hello,
Here Simon from Amazon.
Do you have any update on this?
What was the latest communication you received from the team?
Best,
Simon
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