FBA customer damaged

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Seller_ofkaq656XneBp

FBA customer damaged

I had a return and the item was classified as customer damaged - what can I do now? is it my loss? Amazon quickly refunded the money, plus extra fee for the return. It looks like I lost money, is this legal?

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Spencer_Amazon

Hello @Seller_ofkaq656XneBp,

I am Spencer with Amazon.

Do you have a case ID so I can look into it for you?

Regards, Spencer

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