We have had 100s of listings removed because we use the generic term "cola" funnily enough all these items are "cola" flavoured sweets! some of the are our own brand some are others all of which have been purchased and listed correctly just detailing the flavour is "cola" Not once have we used the trademark "cocoa-cola" none of the products have anything to do with "Cocoa-cola" no artwork or description relating to that trademark!

Cola is a generic term describing a flavour ias ever amazon doing nothing PLEASE HELP

Hello, @Angie_Amazon @Winston_Amazon @Simon_Amazon @Abella_AMZ @Julia_Amazon @Sakura_Amazon_ @Glenn_Amazon, @Manny_Amazon, @Nano_Amazon, @Josh_Amazon @Atlas_Amazon @Michelle_Amazon @Rose_Amazon, @Jon_Amazon @Roberto_Amazon @Cooper_Amazon @Joey_Amazon

I am seeking advice and support to resolve a Trademark Text Misuse notice issued to my account on November 27. I would greatly appreciate any guidance from experienced sellers or Amazon support representatives regarding the situation. Here are the key details and questions:

Background:

I received a Trademark Text Misuse notice for allegedly infringing the PURINA trademark.

The notice affected the following ASINs: B00P9XB1YC, B07RB8VVVH, B08B1KWSFH

Of these listings, only two (B00P9XB1YC and B07RB8VVVH) sell PURINA-branded merchandise. The last product under the Bonio brand.

Observations:

All of the affected notices list sub-brands in the “brand” column rather than the main TMs under which the product is sold.

Not all sellers were removed from the listings, so it is unclear why my account was sanctioned given that we are not even the creators of these listings.

Key issues and questions:

How did we receive a trademark text misuse notice for listings that do not mention the PURINA trademark directly or indirectly?

Could the problem arise from improper branding in the “brand” column of these ads?

Since we are not the creators of these ads, we cannot make corrections to the brand column. Can Amazon update the brand column ahead of time to reflect the exact owner of the PURINA and BONIO brand?

I believe this situation may involve intentional misbranding on the part of the ad creator to exploit trademarks and eliminate competition. Any advice on how to effectively address this issue, especially with Amazon support, would be extremely helpful.

Thanks for your help!

Hi Admins,

Going to need some assistance please, a competitor has registered the trademark 'Ultra Rare Cards'

This is a descriptive definition in the Trading Card industry, and not the name of any known company. He doesn't even have a website or product etc.

So if our title is for example CARD NAME <Rarity> TRADING CARD (SET NAME) and the card is infact of Ultra Rare classification (the official industry term) we will have Ultra Rare in the title as its important to differentiate it from a Common, Uncommon or other rarity level trading card.

He has had some of our listings removed and this of course is way outside of the scope of "seller support" to actually help.

Complaint ID: 10001486692

This has not just been done to us either, I'm already aware of 3 businesses who sell in the same niche on Amazon having had all of their equivalent listings removed - one competitor having successfully got their listings back online already.

@Seller_iTgjdgiRqiPsn@Seller_DNQGSsdC7DccM@Seller_TSXM2A5nxWSuH can someone intervene asap please - for someone who actually reads and looks this should be quite a quick one.

Thanks,

Luke