Featured Offer Issue when it suddenly has disappeared twice in 2 weeks
I have a product that is one of my top products all the sudden lose the featured offer. We manufacture this product ourselves and do not distribute it to any wholesalers. Of corse there is replicas but we have been number one on amazon for 10 years with this item. Amazon have resolved this issue but its happened twice in the last 2 weeks resulting in 7 days lost sales overall which is a lot of revenue.
Has anyone got any advice how can stop this. i already have a min and max price on the listing. I have the price cheaper than other sites so a little unsure what to do next.
Featured Offer Issue when it suddenly has disappeared twice in 2 weeks
I have a product that is one of my top products all the sudden lose the featured offer. We manufacture this product ourselves and do not distribute it to any wholesalers. Of corse there is replicas but we have been number one on amazon for 10 years with this item. Amazon have resolved this issue but its happened twice in the last 2 weeks resulting in 7 days lost sales overall which is a lot of revenue.
Has anyone got any advice how can stop this. i already have a min and max price on the listing. I have the price cheaper than other sites so a little unsure what to do next.
10 replies
Sky_Amazon
Hello @Seller_CLmNsySJDC75g
Thank you for reaching out on Forums. I completely understand how frustrating it must be to lose the Featured Offer twice in two weeks — the revenue impact over 7 days is significant and we take this seriously.
To help us investigate further, could you please let us know if you've already contacted Seller Support regarding these incidents? If yes, kindly share the Case IDs so we can review the details and share potential next steps.
- Sky
