How to see return reasons and if I can resell the return?0
Hello.
I’m my first month into selling and have sold around 800 units.
Naturally, I have had a few return emails come through.
Do these take time to appear in reports or what?
I have checked ‘voice of the customer’ but all my reviews are ‘Excellent’
Thank you!
How to see return reasons and if I can resell the return?0
Hello.
I’m my first month into selling and have sold around 800 units.
Naturally, I have had a few return emails come through.
Do these take time to appear in reports or what?
I have checked ‘voice of the customer’ but all my reviews are ‘Excellent’
Thank you!
4 replies
Spencer_Amazon
Hello @Seller_cY6lCdtECU1zF,
Have you been able to download the reports since you last posted? Let me know how I can help.
Regards, Spencer
Seller_Jl0QHDp7ab1Ha
Hi Spencer
We have an urgent KYC verification request.
We are a seller with annual sales of £2 million. Normally, we're given 30 days to submit our KYC verification documents.
However, our account was closed on the first day, and all our listings are currently deactivated.
This is a significant impact on us, as we're currently experiencing Prime Day deals.
Our FBA inventory is valued at nearly £300,000, and we're desperately seeking your assistance.
Currently we submitted
- VAT filings must also include the submission receipt reference
Rest of other two documents they have already accepted
You can move to our post (I have mentioned you)
Spencer_Amazon
Hello @Seller_Jl0QHDp7ab1Ha,
I have answered you on your original thread.
Let´s continue communicating there.
Regards, Spencer
Seller_ExO2KKCwIDvij
https://sellercentral.amazon.co.uk/fba/returns/
Click on the "Manage return orders" button at the top.
