Amazon has received your shipment and a discrepancy has been found

Hi, I wonder if anyone can help me. I had 10 units of my product collected from my UK supplier by UPS courier. I contacted Amazon to ask why there is a delay in my shipment being received as this is now over a month. I have never had this problem before and its the same product, that I need to stock up my Inventory with, so all barcodes, all prepping is all done from my end. Just gets collected from my supplier. Please can you tell what is this all about. I paid for sponsored ads when I first launched this product, which did cost me, just so that I can get the product noticed, now with Amazon delaying this for a long time, my product as dropped massively down the ranks, and now I will need to spend again to get my product ranked high again.

Shipment created 23RD March

In transit 24th March

Delivered 12th April

Checked in 13th April

LBA4, Unit IP9 Toronto Way, New Rossington, DONCASTER, DN11 0GU, GB

Received

28th April: Shipment closed with discrepancies

No shipment problems found

We’ve found discrepancies between the number of units that we received and the number that we expected.

Next steps:

Step 2. Upload documents

Additional documents required to research this shipment.

Proof of inventory ownership

Review the document requirements and upload a proof of inventory ownership document.

Step 3. Provide additional information.

Please provide additional information to help us research your shipment, such as:

· - Known discrepancies.

· - Description of shipping boxes.

· - UPC/EAN of units, if different from listed.

· - Any missed prep activity.