Need Help with Seller Account Product Addition Issue

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_nqVpnhaNJREy6

Need Help with Seller Account Product Addition Issue

Hello,

I'm having trouble with my seller account. I've been unable to add a product for over two weeks now. I first tried adding my business bank account from Tide bank, but I got the same error message. Then, I attempted to add my personal account, but I'm still seeing the same problem. Both accounts are working fine for transactions, so that's not the issue. I spoke with an Amazon partner agent, but they weren't able to help either. Can you please assist me with this?

The error message:

"You’re currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating, which could take up to 24 hours. Ensure that you have a valid credit or debit card uploaded in Account Settings.

Return to your Seller Account"

CaseID: 9690649322

10 views
2 replies
Tags:Add a product, Listings
00
Reply
2 replies
user profile
Winston_Amazon

Hello @Seller_nqVpnhaNJREy6,

It's been a week now, have you finished validation?

01
user profile
Winston_Amazon

Well, whatever the case, do let us know!

00
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_GxNvyzXpTFogF
user profile
Seller_0w7LMezYAMCAF
user profile
Seller_580l1X9Jv8P5m