FBA shipments that have been stuck in RECEIVING status
I have two FBA shipments that have been stuck in RECEIVING status for an unusually long time, both exceeding the normal receiving timeframe of 3-5 business days, and this is impacting my ability to fulfill Prime orders and causing potential lost sales. Shipment 1: Shipment ID FBA15LS2DNM1, 20 brushes, created May 8, 2026, Fulfillment Center BHX4, currently in RECEIVING status for 11 days with an expected completion of May 13-15, 2026. Shipment 2: Shipment ID FBA15LRBG2QW, 86 brushes, created May 10, 2026, Fulfillment Center LBA4, currently in RECEIVING status for 9 days with an expected completion of May 15-17, 2026. I am requesting urgent investigation into the processing delays for both shipments, estimated completion dates, and guidance on any actions I can take from my side to expedite processing. The Prime badge is currently not available, which is directly affecting my business operations.
FBA shipments that have been stuck in RECEIVING status
I have two FBA shipments that have been stuck in RECEIVING status for an unusually long time, both exceeding the normal receiving timeframe of 3-5 business days, and this is impacting my ability to fulfill Prime orders and causing potential lost sales. Shipment 1: Shipment ID FBA15LS2DNM1, 20 brushes, created May 8, 2026, Fulfillment Center BHX4, currently in RECEIVING status for 11 days with an expected completion of May 13-15, 2026. Shipment 2: Shipment ID FBA15LRBG2QW, 86 brushes, created May 10, 2026, Fulfillment Center LBA4, currently in RECEIVING status for 9 days with an expected completion of May 15-17, 2026. I am requesting urgent investigation into the processing delays for both shipments, estimated completion dates, and guidance on any actions I can take from my side to expedite processing. The Prime badge is currently not available, which is directly affecting my business operations.
2 replies
Jameson_Amazon
Hi @Seller_9itqTygzquSd5,
Thank you for reaching out on the Seller Forums! I took a look into both shipments and can see they have since closed. Just to confirm - was all of your inventory received properly?
If you're experiencing any discrepancies, please follow the steps on this help page to reconcile your shipment.
If you have any additional questions, please let me know.
All the best,
Jameson
