Additional charges for "return postage"
In addition to inflated charges for returns of media via UPS, I see I am getting mysterious "other" charges which are apparently a charge by Amazon for having to manage return postage. So it is $5.00 on top of inflated charges from UPS instead of returning via USPS. Is there any way to change returns to USPS only and also avoid the extra $5.00 imposed by Amazon?
1 reply
Micah_Amazon
Hello @Seller_D7mNsI9QDpUdP,
Thank you for your posts. Sellers have asked about increased prepaid return label charges and why some returns have higher rates than the outbound shipments. The reason may be UPS Remote Area Surcharges. This post will explain these surcharges, how to check if you’re subject to them, and why they’re not new or (totally) bad.
UPS applies Area Surcharges to product return shipments going to "less accessible" ZIP codes, as determined by UPS. You can visit the UPS website and search for the "Area Surcharge ZIP Code Listing 2024" spreadsheet for the complete list. On December 28, 2023, these surcharges began to be applied to your account at the time of return label generation. If you’re an Amazon Fulfilled by Merchant seller and your return address ZIP code is on the spreadsheet, those surcharges are included in your UPS returns and may be why you noticed label charges going up.
For more information on this and some potential solutions, please view the full thread HERE.
Please let me know if you have any additional questions.
Cheers,
Micah
