Comment fermer un compte vendeur définitivement ?
Bonjour, je n'arrive pas a fermer mon compte vendeur amazon et les frais sont encore débités de mon compte !!
Est-ce que quelqu'un pourrait m'aider avec ce problème svp ?
Merci
2 replies
Seller_rI7BZIczK8iAC
Si Amazon a suspendu ton compte vendeur tu ne peux pas le fermer. Mets ton compte bancaire à zero et sache que tu ne pourras plus jamais vendre sur Amazon de ta vie.
Quincy_Amazon
Hello @Seller_E6MN4YWfnoNNG
Thank you for posting your inquiry to the Forums.
I understand that you would like to close your account. You can choose to downgrade your account from a Professional selling plan to an Individual selling plan if you don't want to be charged a monthly subscription fee.
I have included some steps below to \review before closing your seller account:
- Fulfill any outstanding orders.
- Wait 90 days after your last sale to ensure the A-to-z Guarantee claims period is honored.
- Wait until you have a zero balance in your account (your next disbursement or charge date).
- Resolve all of your transactions with buyers, including issuing any necessary refunds.
- Confirm that your bank account information on file is up-to-date to receive a final payment.
- Check your Performance notifications to make sure that all the reasons for your account's suspension have been resolved and your account is restored.
Please note that Once you close your seller account, you will no longer have access to it including order history, process returns, issue refunds, A-to-z Guarantee claims, or communication with buyers. Amazon also cannot reactivate or reinstate closed accounts.
To close your account, go to Settings and click Account Info. In the Account Management section on the right hand side of the page, click Close Account.
I have included a help page below that provides additional detail regarding closing your seller account:
Regards,
Quincy_Amazon