Hi, Please on April 18th 2025 we were charged $163.65 as Non-subscription Fee Adjustment. What is this about as we are a professional seller and pays the Professional Sellers Monthly Subscription of $39.99 so what is this Non-subscription Fee Adjustment about?

Also May 20th 2025 we got charged $671.73 by Amazon and was wondering where this is coming from again. I called Amazon Support and the person who spoke to me find it weird too and couldn't really provided me with a clear answer and said it's FeDex Carrier Charge for Nov and Dec 2024 shipping services and I was like what? After 6mths and when we got charged $1,000 in January for Carrier shipping charges as well and I am just wondering if we are just working for Amazon and the carriers because all these ambigous deductions are just too much!

The Case number is 17797830781 for the call made today to Amazon Support. I need an answer for all these deductions please...

We received 17 fake copyright infringement claims against two of our best selling ASIN's. We hold the IP to these listings including the image copyrights. The links that the sellers used to claim their own IP doesn't even work. They just created a fake website with our items to try to get our items off.

In addition to DMCA counternotices I made the following tickets:

Case ID: 17849519501

Case ID: 17849494361

Can someone please help me? This is very urgent for us and a big case of fraud and abuse that I hope Amazon will take seriously.

I have been getting charges on my credit card from amazon and it says direct marketing-continuity- subscription merchants twice a month I had on for 500.43 last week and another one for 104.00 yesterday but this is happening every month. I called seller cenrtal they didnt know, I called my personal amazzon they said it was seller central. I am new ^ months, to seller (FBA) and I am losing my behind in fees. I want to cry , I have invested so much money in my new business and was excited to sell on amazon , but i didnt realize they eat your profits in fees with ads and FBA fees, now I see this charge which charges me way more than I make a month PLEASSE HELP ME UNDRSTAND THESE CHARGES and IF I AM BEING CHARGED wrong

Hello,

I launched my product approximately 4 days ago. After just 2 days of sales, I received a message from Amazon stating that I needed to submit a Children’s Product Certificate (CPC). I was given only 2 days to respond, which is already quite unreasonable.

The main issue here is that the product I’m selling is not intended for children. Just because a child might come into contact with it in real life doesn’t make it a children’s product. This item is clearly designed for adults.

I contacted Amazon and explained this. They responded saying I should either remove child-related keywords from the listing or submit the required compliance documents.

So, I removed the keywords that were potentially linked to children. I double-checked the listing, cleaned up everything, and wrote back informing them that the issue was resolved. No one responded.

I opened a new case and asked them to reinstate the listing. Their response was: "Your request is still not approved because the issue remains and the product has characteristics of Collectable Toy for children. We request you take the following action to fulfill the compliance requirements for this product. Your product falls under the Collectable Toy category. You must submit the compliance documents listed on our help page to offer this product on Amazon."

So essentially, what they’re saying is this:

If I wanted to sell a gasoline canister meant for adults who drive vehicles, but there’s a chance a child might touch it, I would still need to submit a CPC?

That’s completely absurd.

Now my inventory is marked “Unfulfillable”, and I’m sure Amazon will soon destroy my entire stock, simply because I can’t produce a certificate in 2 days even though this product is absolutely not a children’s item.

Honestly, Amazon has completely failed here. The policy enforcement is unreasonable and inconsistent.

Would be nice if someone would look into this case:

Case# 17862750611

My account has been incorrectly associated with my former employer, where I no longer work. I have already submitted all required documents, including my last pay stubs, resignation letter, and a letter confirming my employment termination. However, I keep receiving the same response stating that the information provided is insufficient.

Please advise.