Hi all,

I launched my product on April 1st and sold around 150 units between April 1 and May 31. Everything was going smoothly with consistent daily sales. I haven’t changed anything in the listing — same images, title, and description A+ content etc.

I'm running both automatic and manual PPC campaigns. The ACOS was around 26%, which I think is reasonable for a new product.

But suddenly, sales have dropped — even with a price reduction and increased PPC bids, I’m getting clicks but no conversions. Inventory went low recently (about 50 units left).

Amazon support says low inventory shouldn’t affect performance, but it seems to have started around the same time. Has anyone experienced something similar? Could inventory still be impacting performance?

I’m hoping to get some valuable advice or insights from anyone who has experienced something similar

Appreciate any advice — trying to understand what’s going on.

Best Regards

For some reason now it’s asking me to enter in a Merchant Shipping group when I list a product, I’m listing as seller fulfilled, which should automatically select my default shipping method, but even when I manually enter my default shipping, it gives me an error message saying it can’t accept it and I have to use my computer and continue the draft there to list the product. I spoke with chat for an hour and spoke to someone as well the next day. Still nothing has been done, I was wondering if anyone’s having the same issue.

The vine program reviews have been continuously lost, from 10 reviews to only 4. I contacted customer service and they kept asking me to contact the community, but the community has not responded. We are a new store that has been in operation for two months. The vine program reviews are very important to us. Please help me. How can I get the lost reviews back? I really have no other choice. I am even more afraid that the remaining 4 reviews will be lost one after another. Can anyone help me?

Hi,

I’m the brand owner of ASIN B0BNNNXC79 and have been selling this product for years. Suddenly, the listing became inactive yesterday, and I can no longer edit it in Seller Central.

When I checked the “Add a Product” page, it says: “NOT AVAILABLE – This product has other listing limitations.”

There are no compliance issues or policy violations showing in my Account Health, and I haven’t made any changes to the listing.

I have good reviews and a large amount of inventory at FBA, which has now been moved to stranded status and is marked for removal. Support has not been helpful - just repeating that the product has "other listing limitations."

This is very confusing and frustrating, especially since I created the listing under my own brand.

Please help resolve this issue. Your support would be greatly appreciated.

@Seller_nt9X7GoCkqXGB

@Seller_pAPBCLhysbW5T

Hello everyone,

We are ASIZZ LLC, and I’m writing here out of complete frustration and disappointment with Amazon’s handling of our case.

Our seller account has been locked for over 40 DAYS due to KYC verification after we simply upgraded from an individual to a business account. We provided all required documents, nothing is missing.

Here’s what’s happening:

We keep receiving automated responses that don’t address our issue at all.

We’ve spoken with multiple Account Health Support agents, many of whom don’t speak fluent English and clearly have no idea how to resolve our case.

On May 22, we were told to verify our info via a KYC link in the Performance Notifications.

That link has NEVER worked. It shows a technical error:

“We are currently experiencing technical difficulties. Our team is actively working to resolve the issue. Please try again later.”

We’ve sent screenshots proving this issue – still, no solution, only the same copy-paste replies.

A representative named Bhavya even promised it would be resolved within 48 hours. That was weeks ago.

Meanwhile:

Amazon is still charging us for FBA storage and subscriptions.

We’re losing money and customers daily because of something that’s not even our fault.

We were promised further instructions about additional documents – those never arrived.

Since this enforcement, we also began facing “incorrect item in box” shipment errors on 10+ FBA shipments – something that NEVER happened before our account got flagged.

We need:

A real person who knows what they’re doing.

A working KYC link or alternate way to upload the documents again.

A real update. Not another vague “please wait” email.

This is NOT how a global marketplace should treat its sellers – especially when the issue stems from Amazon’s own systems and technical failures.

Please escalate this to someone who can take action.

– ASIZZ LLC