I am looking for guidance with FBA refund reimbursements. My question is in regard to food items that are "non-returnable". There have been returns issued for my asins for the following reasons: Damaged during transit, delivery time not met, part of order was not received, unable to deliver, delivered late by the carrier, wrong address, general adjustment, missed fulfillment promise, shipping address undeliverable, product not as described, different item, refused delivery.

Most of the reasons above were out of my control, and I was under the impression Amazon would reimburse me for them. When I tried to submit claims under "FBA Returns Reimbursment" I was denied on almost all of them.

Am I missing something here? Should I be filing these claims under inventory reimbursement or somewhere else? I have read some info in other forums about how it is more challenging to get reimbursed if the product is a "non returnable" item. Am I able to change it to a returnable item? Some help with this would be much appreciated as I have a ton of these I am looking to submit,

I am looking for someone who wants to buy stock from me. I have about 300 units of salt and pepper grinders. I got them removed due to error in barcodes as they are different colours. Good reviews on product but unable to send back as i do not leave in the US.

I have been trying to destroy my inventory for last 10 months. I always get an Indian guy and they keep telling me to wait 2 days and the order will be complete. They complete the order without actually disposing the unit. It is very frustrating. Why should I be paying inventory fees on inventory that I do not want Amazon to keep. This is not fair to me as a seller. I am not able to reach anyone in USA who can help me. [Moderator Edit: removed inappropriate commentary]

My account was charged for a chargeback claim that I could not dispute. I received no return request from the customer and no contact from the customer regarding the order. The chargeback claim reason code is 'Merchandise not as described'. This is one of my top selling items and I have never received a complaint about it. I created a case with SS and the case was transferred. I've heard nothing back. Case ID 17779592751. The customer fraudulently claimed the item wasn't as described, kept the item, AND got a refund, all without requesting a return or contacting me and I coultn't dispute any of it. I am furious!

Case ID 17751819881, previously rejected Case ID 17738209871

Please note this is not a repeat case. We this time are asking simply to have our report a violation access reenacted and this case is not about existing report a violation reports

@Seller_guPeMXBrBxqyU you told us to "I recommend reading through our Reporting Infringement page and then resubmitting with more information that follows those bullet points!". In addition the Amazon leadership team told us the same

Amazon brand registry has recently accused us of "Reporting false, misleading, or consistently inaccurate notices of infringement violates our policies." This is 100% a lie, someone abusing their job, or some other misunderstanding

We have 100% submitted honest and accurate information

In addition the brand registry team has not been transparent on which cases this is involving. We had 3 different cases recently. 1st for stolen images in the UK, 2nd for stolen images in the US (took 3 cases for brand registry to actually take action) and the 3rd case is the patent infringement case

We need our report a violation reenacted