Buyer placed 2 orders for 25 units of Pokemon Prismatic Evolutions Elite Trainer Box for total 50 units via FBA, the cards are high value and special products, like lottery tickets, no store allow returns(Even amazon themselves not allows returns but they force 3rd seller to accept 30 days return) . The customer opened all the packs, stole the good cards, then returned the worthless cards for the full refund, It's like scratching a lottery ticket and then asking for the money back when they saw that they didn't win.

Buyer got the full $9000+ refund through amazon, this is like stealing for high value criminal activity but amazon hidden the buyer's shipping address so I can't report to their local police department. I report the buyer violation through amazon report form but only get a reply email says "We carefully reviewed your report and completed an investigation. We are unable to provide additional information about the outcome of the investigation."

I fully understand the need to protect customers' private information, but this is a special case. It has already been a serious act of theft and, according to the law, it constitutes a two-year prison .

I want a real amazon people to look at my case to make sure the buyer got punished and also reimburse me for my lost due to the amazon incorrect full refund. I can provided all the pictures if needed for invesigation and below are the 2 order numbers:

112-9115825-6281009

112-5938225-6389005

Thank you

We are trying to get this product to sell in Canada, but keep being told can't sell due to import/export restrictions. There are many products that are the same as this product and are selling in Canada. ASIN B0D5JVHB3Z is one that is selling in Canada and is one of our products. Please help get this resolved Amazon! Thanks so much!

Sean

I am getting stuck in a never ending loop with Seller Support while trying to set up a new account and keep receiving this cookie cutter message, despite opening and reloading documents:

Hello, We have reviewed the documents that you provided, but we could not verify your identity based on the submitted documents. As a result, your account will remain inactive.Why is this happening?We cannot verify the document that you provided as a proof of identity because-- The date of birth that you entered in Seller Central when you registered your account does not match the date of birth in the identity document. Update the date of birth in Seller Central to match the date of birth in the identity document.To learn more about our requirements, go to "Global seller identity verification":

I’m at an impasse here and all information is correct. Of course, Amazons reply is “due to the sensitive nature we cannot share details” blah blah and am not getting anywhere. I have submitted all necessary and correct documents. So outside of someone disabling the autobot and getting a real person to look at it, I don’t see this going anywhere.

I attempted to contact buyer but have not received a response. The buyer has not been refunded yet. So, what happens now? If they agree to send the correct item, who pays for the incorrect item to be sent back to them?

I posted a campaign in creator connections two weeks ago and have had 75+ creators accept the campaign including many large media companies. Only 3 creators have posted content links and they aren't actually content. Just a link to their site which doesn't inlude my product. Has anyone had a larger media company accept their campaign? How long does it usually take to see content? I can't imagine 70+ creators/media companies would all accept and not intend to make any content at all. I don't expect all of them to make content but at least some of them. I know it's not an immediate thing but just wondering if anyone has any insight? Also, I know they don't always post a content link so I have been individually looking at their websites/storefronts/socials and nothing yet. The campaign is running for 6 weeks, so has about 1 month left on it. Thanks!