I keep getting a red exclamation point on the parent SKU in the variations page and no matter what I put or change, the page won't save anything I put in, when I click save it just loads and never saves.

Also the page has 176 variations under the parent SKU which should not be there, I'm unable to delete them and they are messing with my listing options, like having 8oz be listed as a variation which makes no sense. This has been an issue for over 2 months and everytime I contact an amazon representative they list the same solutions that I have already tried and are just really unhelpful. Everytime they say to wait 24 hours and everytime it's the same, so I'm stuck in this loop paying for them to just hold onto my product, it's really frustrating. HELP! How can I fix this so my product won't be constantly suppressed!

Recently I have been noticing a very large uptick in return abuse (and fraud) here on Amazon. Below you'll see a crystal clear example of return abuse from a buyer who decided to use my item for 3 weeks before opening what is the epitome of return abuse.

This "buyer" (renter) has derived significant value from my item and now wants to offload it back to me to conclude their free rental period. I am now stuck with: outbound shipping costs, return shipping costs, and finally an Amazon return fee charge. None of which I will be able to recoup as this unit does not qualify for refund at first scan ($300+ item). Therefore, no Safe-T claim option will be available to me.

This also does not take into consideration that a brand new camera has now been opened and used. Even if returned in pristine condition (this certainly will not be the case) the manufacturer seals have been broken on the product box and this cannot be considered a new item anymore.

When is Amazon going to put an end to this free rental madness that plagues the platform? Sure I can charge a restocking fee, but in doing so I'll open my business up to potential negative feedback, chargebacks, and A-Z Claims (retaliation from the renter) that could impact my business heavily. So instead I will be forced to take a huge loss because of a buyer thinking my business is their personal free rental service.

Hello fellow sellers,

I wanted to share my situation and see if anyone here has faced something similar — and more importantly, if you've found a way to deal with it effectively.

Several of my direct competitors are consistently violating Amazon’s Main Image Policy, and despite reporting these infractions multiple times through the "Report a Violation" tool, absolutely nothing seems to happen.

The ASINs involved:

B0D78TMSRL

B0D794JTYB

B0D78SC3KZ

B0D78TRV8K

B0D796H1BG

B0D78S8RL6

B0D7HT9ZPP

B0D78TKGNF

B0D792SSDC

B0D78T9FRC

These listings break several clear rules from Amazon's Main Image Policy, including:

Text overlays on the main image (describing features, quantities, etc.)

Packaging shown prominently even when it's not a key feature of the product

Multiple units displayed, giving a misleading impression of what's included

Meanwhile, I tried adding just a small, clean, sticker-like label on my main image (simply describing the number of units, not promotional text), and my product got suppressed almost immediately.

What makes this especially frustrating is that these violating listings have now become the Amazon’s Choice / Top Picks, gathering a huge amount of sales and reviews — even though my product is:

- Cheaper

- Highly consistent in quality

- Fully compliant with Amazon policies

Despite repeatedly raising the issue with Seller Support, the only answer I get is that “there’s nothing they can do.” There seems to be no way to escalate these concerns or ensure fair enforcement across all listings.

Has anyone here experienced the same?

Did you find any method to effectively escalate this issue?

Are there any contacts or internal teams within Amazon that actually handle these violations seriously?

How do you deal with this type of unfair competition?

I would really appreciate any advice or shared experiences on this. Thanks so much for your time!

The FBM product is priced at $40, but Amazon charges the seller $1,700 for return. How can I solve this problem?

Dear Amazon Community & Seller Support Team,

I am reaching out to share my frustrating experience with a recent A-to-Z claim and to seek advice or intervention regarding an unjust refund decision. Despite providing clear evidence of delivery and cooperation, Amazon approved a refund without proper review, and I believe this case highlights a critical flaw in seller protection.

Case Summary:

Order #112-0227441-7771468: Shipped April 11, 2025, delivered April 13 (tracking #880476676646).

CASE ID: 17704180421

Buyer Claim: Filed April 26 for "item not received," though Amazon noted the actual issue was return-related (buyer never requested a return).

Our Actions:

Provided return address immediately (April 28).

Submitted proof of shipment (photos + tracking) and chat logs in which the buyer confirmed receipt via buyer messaging asking us for assembly instructions (April 14) indicating that the buyer had received the product, just not the instructions, and the first email from Amazon to us stating that “the buyer has received the item. The first email we received from Amazon also stated that “the buyer has received the product”, but we still refunded the buyer.

Outcome: Amazon still deducted $190.98 from our account on April 29.

Key Issues:

Proof of Delivery Ignored: The buyer’s own messages prove they received the item. The claim reason ("not received") was false.

No Return Request: Amazon admitted the buyer didn’t follow return procedures, yet penalized us without allowing resolution.

Potential Fraud: Buyer’s behavior suggests misuse of A-to-Z claims—they got a refund and kept the product.

Appeal to Amazon:

We’ve submitted evidence via the "Get Help" channel, but the process feels stacked against sellers. How can Amazon justify refunding a buyer who admits to having the item? This sets a dangerous precedent.

Request:

Reverse the refund or require the buyer to return the item.

Investigate buyer misuse of A-to-Z claims.

Improve transparency in claim reviews—sellers deserve a fair chance to respond.

Fellow Sellers: Have you faced similar issues? How did you resolve them? Any advice is appreciated.

Amazon Team: Please reevaluate this case. Protecting buyers shouldn’t mean enabling fraud at sellers’ expense.

Thank you for your time. I hope this post sparks constructive discussion and corrective action.

@Seller_FJwyF3iu5qxUY @Seller_1KYLYkgAlu4xX @Seller_s3amN64nZ4y9V @Seller_RsATYbG9XP0HP @Seller_ovM5p622oIbGp @Seller_RsATYbG9XP0HP @Seller_t9kvdr2yixQej @Seller_khUF6HPR2AHxu @Seller_nS0jcFQNDLG3e @Seller_khUF6HPR2AHxu @Seller_vtQxROP6UNr1O @Seller_l3eCP9f1PtJXC