I am getting hit with the empty envelope nonsense just like everyone else. There a ref flags that make it easy to identify some of these orders. I canceled a couple of them but it affects my ODR to heavily as this is a slower time of year. I know I can file a SAFE-T Claim and all that but I still am out the product and shipping costs when this happens. The worst part is that the high percentage return rate is going to cripple a great listing that I have had for years. There has to be some way to stop this or get out in front of it. I have said for years if you do a certain volume of sales on Amazon you should have a rep that you can call and get on the phone. I pay Amazon over $800K a year in fees and yet I am alone when I have an issues. This is beyond frustrating. Hopefully someday Amazon could start supporting their sellers a little.

ASIN: B000J3ZV2K

Is a specialty bulb that is for use in a specific theater and DJ lighting equipment. It is not a general service light bulb and the US DOE exempts specialty bulbs from requiring the "Lighting Facts" label on the packaging. I submitted an appeal to this violation stating this but received a denial, even though it's very clear just by looking at the product that is NOT a general service light bulb.

@Seller_pAPBCLhysbW5T I see you've dealt with these in the past, can you please review our case and have the ASIN reinstated?

Case ID: 17771374761

Thank you!

Customer cancelled order, then left us a 1-star review stating that they never received the order. Went through support, but they said they were unable to do anything about the feedback. Is there any way to get this suppressed? Screenshot provided showing that the order was cancelled by the buyer:

Order ID 111-7601234-1420211

Case ID 17819819571

@Seller_t9kvdr2yixQej @Seller_RsATYbG9XP0HP@Seller_nS0jcFQNDLG3e@Seller_RSwABJNHpHnEZ@Seller_1KYLYkgAlu4xX

Is anyone else seeing hundreds of brands being gated that they have sold for years? Multi-million dollar seller for 8 years and the past 8 months have been atrocious with Amazon gating brand after brand. I used to be able to sell every brand in a grocery store - vitamin/supplement, medicine, health and beauty, and diaper sections....They are now all gated with hundreds of units required now to get ungated. What in the world? WHY IS AMAZON DESTROYING THEIR SELLERS BY DOING THIS???

Hello @Seller_8hQgfj6OVZYse,

Opening a discussion here at your request on a different thread. I opened a case, 17695877371, but since it is not my brand they did not accept the information I provided.

I also reported abuse under the "Product detail page was changed to represent a different product category", Complaint ID: 17695712951.

That one was automatically declined so I submitted a 2nd one Complaint ID: 17695706301 under the category "Content on detail page is incorrect or not allowed as per Amazon's policy". This one was also automatically declined.

I received the same email for both abuse reports saying "Thank you for your report of a suspected policy violation. We cannot take action on the report as no violation has been identified on the reported ASIN for the violation type selected."

I can see that over 800 listings have been changed to FQQF as the brand. Many of these are major recognizable brands and it should be obvious that FQQF is not the actual brand name.

Appreciate your help!