Hi! I’m a new seller, I started to create my account myself but I guess I need some help from anybody that willing to help me. It seems like my account is not visible for others. I used another phone to search the account but I can’t see it unless I share the link or maybe I don't know how that works.

My account was charged for a chargeback claim that I could not dispute. I received no return request from the customer and no contact from the customer regarding the order. The chargeback claim reason code is 'Merchandise not as described'. This is one of my top selling items and I have never received a complaint about it. I created a case with SS and the case was transferred. I've heard nothing back. Case ID 17779592751. The customer fraudulently claimed the item wasn't as described, kept the item, AND got a refund, all without requesting a return or contacting me and I coultn't dispute any of it. I am furious!

@Seller_37l8i4vuvugjG --Case ID: 3041983413 --We are very confused and need assistance. We originally signed up for a global account but have never sold in any region besides the US (and maybe a few times Canada). We received back to back emails to update the charge method for other regions, like Italy/Spain/Australia/Japan which we have never sold or listed an item in, and so we did and put our company Amex as charge method and that seemed to work. Then this morning we received another email to verify the Japan account? Google translate is saying it wants documents and to verify, as if we intend to open an account but we have NO intentions of selling anything there. We have no ASIN's listed anywhere besides US. We want to be proactive in case the Japan or other region "verify issue" causes Amazon to suspend our US account. From some discussions, Moderators have said the other markets don't affect the US one and then we read other posts where people were suspended because of it. We want to solve this asap, thank you!

@Seller_kIukTwdhvntAp Could definitely use your advice. We have never dealt with this before, we don't plan on selling in any marketplace besides the US. US is fully OK, no warnings or any updates needed....any help or tags or help would be appreciated!

Hi All, I'm shipping products from Singapore to the USA using DHL through Amazon Buy Shipping. Since April, I've been receiving unexpected "Adjustment" charges.

From January to March, I shipped the same product with the same dimensions and weight, and the adjustment was only $0.85. However, starting in April, the adjustments have skyrocketed to $90.62 per order. A jump from $0.85 to $90.62 is a massive difference, especially considering nothing has changed with the shipments.

I’ve contacted Seller Support multiple times, but they keep copying and pasting the same response, claiming that incorrect dimensions and weights were entered, and that DHL charges based on the actual dimensional weight if it exceeds the base weight. They also say the charges are determined by the carrier and cannot be reversed.

The adjustment fees per order are now ranging from $90 to $200, and I’m losing money on every shipment. So far, I've lost around $3,000 in total due to these adjustments.

How can I properly dispute these charges? Seller Support is not helping, and I am desperate for a resolution. Any guidance or assistance would be greatly appreciated.

Thank you!

Hello, I'm creating a listing to sell wasp traps, and they're asking for EPA certification. My product is made of plastic with three holes for the wasps to enter. The product doesn't use pesticides or corrosives.

I don't know how to continue creating linting since that product is exempt.

Thank you.