Results for "63윈조이코인충전⁂＜까똑𝑲𝑲8465)⇊포커머니상©"
(236 results)Sort by
Filters
Results for "63윈조이코인충전⁂＜까똑𝑲𝑲8465)⇊포커머니상©"
(236 results)Urgent: Unfair Deactivation of Seller Account & Request for Resolution
I am writing regarding the deactivation of my Seller account, which occurred on May 23, 2024. The deactivation notice referenced Section 3 of Amazon’s Business Solutions Agreement, but I have not been informed of any specific violations, and I can confirm that I operate only one account. I have been trying to resolve this issue for months, but I have yet to receive meaningful support or clarity.
Timeline of Events:
08-20-2024 (11:09): I emailed disbursement-appeals to appeal the deactivation and request disbursement of my funds, which have been held for over 90 days. No response was received.
08-22-2024 (14:46): I received an email stating that to release my funds, Amazon needs to verify my identity and supply chain.
08-23-2024 (08:31): I received a link to upload documents and join a video call. I promptly uploaded my documents by 12:17:11 on the same day and joined the video call as instructed, but no Amazon associate joined the call.
08-23-2024 (19:22): I requested a scheduled video call via email, but received no meaningful response.
08-26-2024: I received an automated response asking me to complete the steps I had already fulfilled, including uploading documents and joining a call.
08-26 to 08-29: I sent multiple emails stating that I had been waiting for days, with evidence that I had joined the call. Again, no Amazon associate joined the call.
08-30-2024 (16:12): I received another automated response, again asking me to complete steps I had already done. I replied immediately, requesting assistance to schedule the call, but again, no resolution.
09-09-2024 (14:30): I contacted Amazon Account Health by phone and was advised to send evidence to the same email address, which I did at 15:04. No response was received.
09-10-2024: I received another automated email, ignoring my previous attempts and simply asking me to verify my identity once again.
09-20-2024 (22:53): I received an email stating that my funds could not be disbursed because I failed to schedule an appointment. This statement is inaccurate and unfair, as I have made every effort to comply with the process but have been repeatedly ignored.
My Request:
I have followed all the instructions provided by Amazon, uploaded my documents on time, and waited on multiple occasions for a representative to join the video call. Despite this, I have received no assistance and have been subjected to repeated delays and automated responses. The stress and frustration caused by this situation have been overwhelming.
I kindly ask for immediate intervention to:
Schedule the virtual identity verification video call at a specific, confirmed time.
Ensure that my account is reviewed fairly and that my funds are disbursed without further delay.
If this issue is not resolved promptly, I will have no choice but to seek legal advice to pursue this matter further.
Please treat this matter with urgency. I am happy to provide any additional evidence or clarification if needed.
Thank you for your attention to this issue. I look forward to your prompt response and resolution.
Your Amazon selling account will be deactivated on September 4, 2024 in accordance with Section 3 of the "Amazon Business Solutions Agreement".
Hi all, i would like to know if anyone has dealt with this issue before (email below).
I only sell 4 products which are all private label hair products, i design them and my manufacturer in china makes and ships them to me. I cant see how i have violated section 3 based on this.
For info i have had the video verification call for which the person has asked me to send additional info which i will when i get tomorrow
I would like to believe that justice will prevail and i wont be deactivated as my livelihood and ability to provide for my family rests on this business!
———————————————-
Hello,
Your Amazon selling account will be deactivated on September 4, 2024 in accordance with Section 3 of the "Amazon Business Solutions Agreement". Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Continue to ship any open orders to avoid further impact to your account.
Why is this happening?
We believe or our controls identify that your account has been used for deceptive, fraudulent, or illegal activity in accordance with Section 3 of the "Amazon Services Business Solutions Agreement". In order to protect our customers, we verify the identity of our sellers through a virtual identity verification process on a video interview.
How do I register for virtual identity verification?
1. Access the following link:
https://sellercentral.amazon.com/mario/ipi/IPISellerVerificationService/global/node/verificationRequired/render
2. Follow the on-screen instructions to upload the required documents and connect with an associate.
CANT ACCESS PREMIUM A+
Hi,
We are facing an issue with the A+ premium content availability.
We have access to A+ Content but our issue is we can't create Premium A+ Content.
We meet all the eligibility criteria of Premium A+ Content. Per https://sellercentral-europe.amazon.com/help/hub/reference/G202102930
We have also contacted Seller Support, but we keep getting the same automated answer without any further explanation (Case ID: 10203468412).
We meet the two requirements.
1. Created 5 A+ Content in last 12 months ( We created 23 in past 12 months)
2. Add all the ASINs into Brand Story. (We have 1 ASIN so no issue here)
Any help is appreciated here!
Kind Regards,
@Seller_TSXM2A5nxWSuH@Seller_XUNeUuvrQDpgP@Seller_z3k8APxGfbQEK@Seller_DNQGSsdC7DccM@Seller_Huz6FT08OxHAR@Seller_hnDMgUKxMh1V4
Missing Inbound Units, Amazon is Requesting for invoices
Hello all,
We are missing inbound units and tried reaching out to Amazon Support numerous times and provided them the invoice from our manufacturer but we keep getting the same response template saying:
"We've reviewed and found multiple shipments at our fulfillment centers between the invoice date 2020/03/23 and the ship date 2024/07/31 for shipment ID FBA15J9V1DYR
The following shipments were sent for each FNSKU in the date range:
- Shipment ID:
FBA15J9V1DYR
FBA15J3YPGW6
FBA15HZ4D7D6
FBA15H8D5ZQS
FBA15H2ZMX8G
FBA15GJKTWGR
FBA15GJBB60B
FBA15GHKJ6GG
FBA15G9JBC5P
FBA15G5WGV8Q
FBA15G1HL96F
FBA15FXB7XVS
FBA15FPKTJR1
FBA15FLHVJXZ
FBA15FGPRYXX
FBA15DLSV5VH
FBA15DBPPY7V
FBA15D7T02PM
FBA15D0KMVXG
FBA15CZF0KK8
To continue our investigation, you must provide additional invoices that account for all of the units that were sent in these shipments."
Have any of you experienced this? What invoices is Amazon referring to? Is it the shipping invoices? Invoice from the Manufacturer?
Thank you for your help in advance.
DD+7 'a transition extension to 30 September 2025', why Amazon is not responding ?
Hi Sakura,
This "new" reserve DD+7 policy has taken effect for us in the past week across several of the Amazon marketplaces we sell through. The amount that we cannot access currently stands at approximately £40,000 and is growing by about £7000 per day. I understand the reasons behind Amazon's policy however it is completely unclear as to how much will get released and when which makes it impossible for us to forecast cashflow with any accuracy.
For example, when I checked one of the EU marketplaces yesterday, it said that there was a "Transfer of €xxxx.xx scheduled to initiate on 26/09/2024". I've checked this morning to see that no transfer has been initiated and all that is happened is that the date has been pushed forward by 14 days and now says that a "Transfer of €xxxx.xx scheduled to initiate on 10/10/2024".
This highlights another aspect to this change that means we will now only be able to receive a funds transfer every two weeks? Surely this will result in certain transactions now being subject to a DD+7+14 extension!
For more years than I can remember we have been able to initiate daily funds withdrawals. This is crucial in order to have cash in our bank account at certain points during the month such as today when we need to meet payroll for the 43 staff that work here!
I'm unaware of receiving an email with an extension proposition although it may have been missed by another member of staff. Is there a way of looking back at old emails to see whether we were offered the chance?
Either way, I have now (yesterday) emailed the suggested email address to request a DD7 Policy Exclusion. Like many others I am concerned to know that my email has reached the correct department. If you're able to check that would be fantastic.
Thanks,
Ash.
Account Deactivation Section 3
Hi there, our account has been deactivated in accordance with Section 3 and concerns about the authenticity of the product/Asin.
We have explained that we believe this has been done in error because the product we were selling is genuine and sourced from an authorised wholesaler of the brand. We have submitted all invoices accounting for the last 365 days worth of sales and those invoices meet all their required parameters including full addresses, website, email and contact info and itemises the product that matches the asin title. We are awaiting Amazon's response.
We were given the option of essentially admitting fault by acknowledging Amazon's policies but we are curious to know what the affect on our account would be if we did essentially admit the policy violation. We have not sold counterfeit products but knowing and reading the possible outcomes with Amazon and how long and drawn out the process can be, all the while our account is deactivated, we would like to have a better idea as to the likely outcome should we choose to accept fault and the violation. We have an account health score of 228 so what would be the likely impact? Would they possibly let us admit the violation and then promptly permanently deactivate or ban our account?
Any insight into this would be greatly appreciated.
SAFE-T Claims 101: Am I eligible for a SAFE-T reimbursement?
Are you using the Seller Fulfilled Prime (SFP) program, Customer Service By Amazon (CSBA) program, or Amazon Prepaid Return Labels (APRL) for seller-fulfilled orders? Has
Amazon issued a refund to a Buyer on your behalf but there was an issue with the returned item? Was that refund issued within the last 60 days? Then you might be eligible to file a SAFE-T reimbursement claim!
As we have seen questions about SAFE-T claims in the Forums, we want to shed some light on: when you can file a SAFE-T claim, which scenarios are not eligible for SAFE-T and what to do if a SAFE-T claim is denied.
Examples of scenarios that are eligible for SAFE-T:
1. Issue with a returned product: A Buyer returns a damaged, incomplete or different product.
Note: When filing a claim, please upload photos of the returned item and the returned package with the return label clearly visible on the package.
2. Buyer received a replacement: The Buyer agreed to a replacement before Amazon issued the refund and you provided the replacement. Note: For such cases, the Buyer’s agreement to the replacement needs to be visible in Buyer-Seller-Messages and you must provide the tracking ID of the replacement shipment when filing a claim. Please note that we only consider claims for replacements that have been successfully delivered to the Buyer’s address.
3. Out of return window: The return was made outside of the return window. Note: There is an extended holiday return window for orders placed between November 1st to December 31st.
4. Buyer responsible for shipping costs: If the return shipping cost was refunded even though the Buyer was responsible for return shipping as per theReturn Reason codes for Prepaid Returns tables, you can file a SAFE-T claim to recover those costs. Note: There are several scenarios in which you must pay the cost of return shipping regardless of the return reason and are therefore not eligible for reimbursement of return shipping cost. This includes:
• Fashion items (see Free returns for fashion items).
• Items below 22.6 kg which are listed in the Seller Fulfilled Prime program (see Returns policy for Seller Fulfilled Prime).
• International returns (see Customer returns for international sales).
Examples of scenarios that are not eligible for SAFE-T:
1. Refund issued by the seller: Only refunds issued by Amazon are eligible for SAFE-T. If there is no Amazon-issued refund and the buyer returned an item in different condition, you may deduct (up to 100%) from the refund (please seepartial refund).
2. Orders falling under a different Amazon policy: You cannot file a SAFE-T claim for FBA orders or orders with AtoZ Guarantee claims or Chargeback claims.
3. Loss/damage in transit: Loss or damage caused by shipping carriers is not eligible for reimbursement from Amazon. Those claims must be filed directly with the carrier.
4. Return refused: If you have refused a return shipment, you are not eligible for SAFE-T.
What to do if a claim was denied:
Step 1: Understand why the claim was denied by going to the Manage SAFE-T Claims page and clicking View message on the respective claim. The message(s) from the investigator will highlight the denial reason and the corresponding policy.
Step 2: If your claim was denied even though it meets the eligibility requirements as per policy, you can appeal the decision within 7 calendar days by providing additional supporting evidence. To submit this evidence, simply reply on the claim and upload the relevant documents. Please note that you can only appeal a claim decision once and that we may stop responding to repeated appeal attempts.
Please make sure to review the respective SAFE-T policies for additional information:
• SAFE-T reimbursements for APRL returns
• SAFE-T reimbursements for CSBA orders
• SAFE-T reimbursements for SFP orders
Any other open questions? If there are any other areas of SAFE-T claims that are still unclear to you, feel free to ask questions below.
Let us know if you find contributions like this helpful by giving a thumbs up 👍 or down 👎, or leaving a comment. 😊
accordance with section 3 of
General Manager of Amazon, CEO and technical team
Dear Authorities,
Recently, we have regretted that there are serious grievances as a result of Amazon's account closure policies and the non -controlled process of the artificial intelligence system. In particular, the suspension of the accounts closed under the name of Secion 3 without a fair and detailed examination makes many individual and corporate users unjustly loss of earnings and affect the process of functioning.
Amazon's artificial intelligence algorithms make serious mistakes while closing user accounts and usurp the unlawful way of people's labor and earnings. Such faulty processing of artificial intelligence systems damages Amazon's reputation and leads to the loss of confidence of users.
With this petition, we demand to draw your attention to the following issues and take action urgently:
Meticulous and detailed examination of the accounts closed within the scope of Section 3,
Tightening the inspections of the artificial intelligence system and stopping the unfair closure procedures,
Re -activating the suspended accounts unjustly and eliminating the grievances.
If the necessary measures are not taken in line with these demands and the grievances are not resolved, we would like to state that collective cases will be filed in many countries, especially in America, England and Türkiye. In order to maintain a reliability of an international platform such as Amazon, it is necessary to provide a fair and transparent service to its users. It is clear that the problems experienced in this regard will adversely affect Amazon's global reliability in the future.
We hope that the necessary steps will be taken in order to terminate this process and to eliminate user grievances.
With our regards,
AI Content Generator Inserted Prohibited Term. Bot Replies Replicated By Support. Threats of Account Deactivation
Hi Simon, I certainly can. Please see ID 10101300652
Almost 60 email exchanges, all irrelevant copy-paste Amazon's side. We need the product reinstated/account health resolved but also how can a team operate in this way, with multiple reps daily over a month?
I have replied again today with documents, showing this product for sale dozens of times on Amazon UK, 100's of shops in Google UK, Amazon even has a product category for it. Also attached is the M list from the UK Government MHRA where it is not listed as a pharmaceutical.
LBA4 Partially Received
We sent shipment Id FBA15JHHFHJJ to LBA4, in 1 box containing 2 SKUs and 74 units in total.
- Delivered 22 September 2024 at 2:00 am
- Checked in 24 September 2024 at 12:53 pm
- Started receiving 24 September 2024 at 2:43 pm
Until now, 1 SKU (14 units fully received), and for the other SKU only 13 have been received. What has happened to the other 47 units in the same box?
@Seller_XUNeUuvrQDpgP Can you offer any guidance?
- © 1999–2024, Amazon.com, Inc. or its affiliates
