HI, I m on the same boat like you, they deactivate my account on 05-11-2025, asking for the Business Establishment. i give them documents from the Business Rate, Lase agreement, Monthly Rent Invoice, Vat letters. other HMRC letters. Couriers letter, get the reply back that we will give you the reply back as soon as possible in 15 Business days. but every day hope that get the reply back but nothing, i m do not know what's they are doing, i m do not know what i can do next to get sort out this, did you get the reply back from them, first the hold my money and keep asking me that please update the deposit method its deactived my acocunt