Hello sellers,

We've been monitoring thousands of seller discussions in the Grow Your Business category, and have observed clear patterns in 2025. Understanding these trends helps us prioritise the resources and support you need most—but we want to hear directly from you about what's impacting your business.

What We're Hearing From Sellers

Based on analysis of over 4,000 forum discussions in Grow Your Business in 2025, here are the top challenges sellers are facing:

Advertising & Campaign Management

• Adverts stopping unexpectedly or failing to run
• Campaign manager access issues
• Budget restrictions and profitability concerns

Payment & Financial Issues

• Disbursement delays and fund holds
• Lending programme challenges
• Invoice and financial tracking problems

Pricing & Promotions

• Strike-through price display issues
• Promotion cancellations
• Voucher configuration errors

Sales Performance

• Traffic and order volume declines
• Seasonal performance variations

Promotional Events

• Deal eligibility and suppression
• Event performance below expectations

Share Your Experience

We're opening this discussion to understand what's genuinely happening in your business right now. Your insights help us advocate for better tools, clearer policies, and more effective support.

Please Tell us:

• Which of these challenges is affecting your business most significantly?
• What specific obstacle is preventing you from growing right now?
• What solution or resource would make the biggest difference for you?
• Have you found any strategies that helped you overcome these issues?

Your detailed responses help us identify where to focus our efforts. If you find a comment that resonates with your experience, upvote it to help us see which issues are most widespread.

Let's work together to identify the priorities that matter most to your success.

Hello Sellers!

As we wrap up 2025 and look ahead to the new year, I wanted to share some of the most helpful discussions from our Manage your Brand category this year. Whether you're new to selling or just want a refresher, here are some standout threads that helped the Seller Community thrive:

Reporting Policy Violations: Help Protect Our Marketplace Together

• A comprehensive guide that walks you through using the Report Abuse Tool step-by-step, including what information to include and types of violations to report.

Brand Approval versus Brand Registry

• This post clarifies the important distinction between Brand Approval (permission to sell someone else's brand) and Brand Registry (protecting your own trademarked brand).

Brand Registry Application Guide Update - Product Image Guidelines

• The updated guide includes clearer product image requirements, with specific focus on brand logo visibility in photos. You'll find a dedicated section on image requirements, plus insights from our Brand Registry expert Q&A session.

Brand Registry Roles

• The post includes comprehensive guides on how to manage permissions for your brand with protection and selling roles.

Important Guidelines: Submitting Letters of Authorization (LOA) for Trademark Usage

• A detailed breakdown of the five essential LOA components: licensor, licensee, grant, geographic scope, and term, along with acceptable documentation formats.

How to Report Incorrect Brand Name Changes

• A guide to the official process for reporting unauthorized brand name changes through the Report Abuse tool, including required information and proper selection categories.

Did these posts help your business this year? Give us a 👍 or 👎and share any additional threads you found insightful or interesting that made an impact below!