The managing director and CEO of Evri is Martijn de Lange, and his office can be reached via email at Martijn.DeLange (AT) evri (DOT) com.

@Seller_FR9KMea3w0roC - I don't sell on .com, so not sure I can help, but can you not ask Seller Support for help on .com ?

Just a heads up for fellow ebayers...

We got an eBay return on Friday with a returns slip in it.

On that slip is a QR code telling the buyer that if they scan that code when posting they will get a refund at first scan. This is the first time I've come accross this

I've done a bit of digging and can only find reference to it on .com so it might only be an experiment in the USA but god forbid they might be thinking of rolling this pernicious policy out accross the site.

Hi Amyy,

Thank you for escalating our issue for further review.

Please note that we still cannot access “Manage Your Cases” in Seller Central, as it displays “Access Required”. We may therefore be unable to read or respond to updates from the reviewing team through the case log.

Could you please ask the reviewing team to also send its response to **our email address already known to your support team, th…@….com**, where we have received the related Amazon correspondence? For privacy reasons, we are not posting the full address on this public forum.

Please also let us know how we can reply to the team if access to the case log remains blocked.

The European Support Case referenced in our previous post is **Case 13339195702**. Please confirm whether the update will be added to this case or to a different case.

We remain available to provide company registration documents and proof of legal representation through a secure channel specified by Amazon.

Thank you for your assistance.

Kind regards,

Theodoros Karras

Legal Representative

ARISTAEUS E.E.

I use Advigator to manage my ads. I'm on a very limited budget and this helps maximise my usage. I think it used to be listed in the app store, but I can't see it. It's just advigator dot com. Might be worth a look.