Hi, I am new to Amazon seller central UK. I started my business in November 2025 on Amazon. I received an email from seller central that I need to register for VAT within 90 days. Someone told me I don't need to register until my revenge is £90 000. Can anyone reply for me? Because, I don't have time to do.

Please share the contact details of the concerned department for release of funds after 90 days of account deactivation.

Regards

I am hoping someone here can point me in the right direction because I am completely stuck and Amazon support have not been able to resolve this.

I am trying to close my Seller Central account. My final order was in October so the 90 day eligibility date for closure is 19 January 2026. I am trying to get everything sorted now because I already know that if this is not fixed before that date, the phantom inventory will block the closure and I will be told to wait even longer. I want this resolved in advance so there are no further delays.

I have already run the detailed inventory event report and it shows that only two FNSKUs remain in my account:

• X002CS91VF

• X0020H6TVN

Every single day in the report they appear as one unit in warehouse damaged at EDI4, with no receipts, no removals, no adjustments and no stock movement of any kind. Just the same “one damaged unit” looping daily.

Support have already confirmed to me that no physical stock exists for either FNSKU and that this is a system synchronisation issue, not actual inventory. However, the units continue to show in my inventory and prevent me from closing the account.

I have also created and uploaded a manual removal order template exactly as requested, but unsurprisingly nothing happened because there is no stock to remove.

I have run this account for over two and a half years with no IP issues, no A to Z claims and no performance problems. I have met every requirement on my side but I cannot get these two ghost units cleared.

This is now causing real difficulty because I am having to keep my business open and keep paying for accounting and related costs purely because of a system error.

Has anyone experienced this before or know which team can actually clear phantom damaged units from the system? Any advice on how to get this escalated properly would be hugely appreciated. I just want this resolved before the 90 day date arrives so I am not pushed back even further.

Many thanks

Hello Amazon Team and Fellow Sellers,

We are reaching out because our sales have dropped by over 90% since 13th September without any apparent reason. We have done a full internal audit but cannot find the issue.

Here’s what we’ve checked so far:

Inventory – All products are in stock and available for purchase.

Pricing – Competitive pricing in line with market and Featured Offer price maintained.

FBA & Fulfilment – No issues with FBA stock or fulfilment.

Account Health – Our health rating is excellent. We’ve responded to all past violations promptly.

Contact with Amazon Teams – We reached out to the Health Assurance Team, who confirmed there is nothing wrong with our account health. We also contacted Seller Support multiple times but only received standard responses suggesting to check competition and external factors.

We have already thoroughly analysed competition, pricing, and other external factors, and we do not believe such a drastic drop (90%) can be explained by external or pricing competition alone.

We’re happy to provide our sales analysis and screenshots of our Health Rating to help investigate.

Could someone from Amazon please review our account internally and let us know:

If there are any internal restrictions, hidden suppressions, or technical issues affecting our listings.

If there’s any change in visibility, advertising, or Buy Box eligibility that we may have missed.

What steps we can take to restore our sales levels.

We greatly appreciate your help as this drop is severely impacting our business.

@Seller_XUNeUuvrQDpgP

Thank you,

AVA Supplies

You wont get verified until Vat number is added - they have given you 90 days - yes- but they wont verify until this is added. Allowing you 90 days doesnt mean they verify you without the Vat number!